Time Sheet gadget - No data for some users

[Leigh Duncan]

Hi there - we have been using the Timesheet gadget for a while now with no problems.

However, some of my users are experiencing an issue where no data is being shown - it has started this week. This is only affecting users who are not in the Timesheet Auditors Group.

I have tried creating new dashboards, re-adding the gadget with no luck.

Please let me know how I can fix this.

Thanks Leigh

[Andriy Zhdanov]

Hi Leigh,

I believe it should be fixed with next update . Please watch https://ecosystem.atlassian.net/browse/ACJIRA-514 for progress, and let me know if the problem persists.

Thank you.

[Leigh Duncan]

Thank you Andriy

[Marlene Ziobrowski]

Thank you Andriy- Same issue, with just one of our 15 or so users affected. We did re-start our cloud instance (with Jira support help) + did a foreground re-index, with no effect. I'll watch https://ecosystem.atlassian.net/browse/ACJIRA-514 for progress, and let you know if the problem persists after that.

[Andriy Zhdanov]

Hi,

Can someone please clarify whether the issue is solved now or not?

Thank you.

[Marlene Ziobrowski]

Hi Andriy -- the issue has been resolved for our one user who was experiencing it. Thanks!

[Andriy Zhdanov]

Hi Marlene,

Great, thank you for confirmation.