Timeout when running report and exporting to Excel

[Leigh Duncan]

1) I keep getting this timeout error when running reports.

2) How do I export a report into Excel? I can't see where to do this?

[Andriy Zhdanov]

Hi Leight,

1) It looks like it tries to load too much data. Could you please try if you can reduce dataset by specifying a project in Filter Or Project option?

2) Once it starts working, there will be Excel icon to export to excel.

Thank you.

[Leigh Duncan]

Thanks Andriy.

1) The previous add on was always able to handle this exact query. I can't really reduce the query any further. I have tried a few times now and it does occasionally run.

2) When the report does run, it doesn't show any excel download icon.

Thanks Leigh

[Andriy Zhdanov]

It should be at the end of the Options list in the main view.

[Leigh Duncan]

Can you send me a screenshot of the where it should be please

[Andriy Zhdanov]

Could the screen shot from issue#756 description be enough?

[Leigh Duncan]

Thanks I see it now. To me that looks like a delete button to clear search filters.

[Andriy Zhdanov]

Yeah, it's not perfect. Hope it the contents will suite your needs at least :)

[Andriy Zhdanov]

Duplicate of #760.