"Filter or project" filter does not work correctly in Timesheet Time report gadget

[E NET Production]

Hi,

I am using your Time Report Gadget and have encountered a problem while trying to filter timesheet basing on filter. It does seem that it does not work correctly - there is no autocomplete, and the results are not filtered.

Where can be the problem? I have checked it on several different PCs with different browsers.

[Andriy Zhdanov]

Hi,

Looks like necessary javascript library is not loaded. Could you please check Browser javascript console for errors?

Thank you.

[E NET Production]

Hi,

I attach the screen from the browser console with the bug

[E NET Production]

The strange thing is that in other places in Jira the favourite filter's working correctly. I would really appreciate the help as it is crucial for my company's work.

[Andriy Zhdanov]

Could you please try if this filter/favourite REST endpoint works for you in separate browser tab?

[E NET Production]

I tried the way you wrote - but it didn't work neither.

Any idea what is the problem?

[Andriy Zhdanov]

It may be good idea to ask Atlassian Support to help, why the endpoint fails.

[E NET Production]

Ok, I have made the request to Atlassian Support - I will get you know if they can help me.

[Andriy Zhdanov]

Issue #873 was marked as a duplicate of this issue.

[Ignacio Pulgar Martín]

getAllResponseHeaders: function() arguments: [Exception: TypeError: 'caller' and 'arguments' are restricted function properties and cannot be accessed in this context. at Function.remoteFunction (<anonymous>:3:14) at Object.InjectedScript.callFunctionOn (<anonymous>:124:124)] caller: [Exception: TypeError: 'caller' and 'arguments' are restricted function properties and cannot be accessed in this context. at Function.remoteFunction (<anonymous>:3:14) at Object.InjectedScript.callFunctionOn (<anonymous>:124:124)] length:0 name:""

[Ignacio Pulgar Martín]

Can this bug be related to REST API not working with HTTP/2?

[Ignacio Pulgar Martín]

The What's New section of Service Desk has just been updated with this change occured on 09-MAY-2016:

• When you create an Automation rule, you can use a webhook THEN action to send JIRA Service Desk events to third-party applications and add-ons. Visit Webhooks 101 to learn more.

Our instance has Service Desk enabled.

[Ignacio Pulgar Martín]

I suspect that my last filter used was saved, but that I might have removed the filter from My Favourite Filters, therefore, causing Time Reports to be unable to find it.

[Andriy Zhdanov]

For me it looks like endpoint fails to list your filters, it's not that plugin is trying to load particular filter, but available filters.

[Andriy Zhdanov]

Problem is caused by JRA-59185 wherein if there's a Filter that's being shared with deleted group, the favorite filter will not load.

The workaround is to remove the deleted group from the filter or restore deleted group.

[Ignacio Pulgar Martín]

Indeed! That's true even if you didn't have such a filter selected in the Time Reports page. Solved!