Gadget error - Time reports gadget is missing

[Ronald Vallenduuk]

This morning our timesheet gadget is missing from all dashboards. We just get this error:

The time report still works and the Add-ons page shows that we still have a valid license for Time Report for Jira Cloud.

[Sebastian Ezequiel Ovide]

same here. I have to send end of week report to our customers and now I'm blocked !!!!

[Former user]

Exactly the same problem here, unsuprisingly as it is on JIRA Cloud.

[Ronald Vallenduuk]

@sebastianovide : You should still be able to run reports using the full report instead of the gadget:

.../plugins/servlet/ac/timereports/timereports

[Sebastian Ezequiel Ovide]

yes... reports work, thanks Ronald. My devs stil complains that cannot see the work logged...

Any alternative to Jira + report ? it is getting very annoying

[Andriy Zhdanov]

Hi,

The issue is resolved by disabling and reenabling the add-on and performing a re-index.

Issue is caused by JIRA upgrade last night.

Sorry for troubles but Cloud staff is always like that.

Thank you.