Gagdets have disappeared

[John Rainey]

I am trialing the Time Reports and Gadgets for JIRA cloud. This morning all of my gadgets display the following error message:

"This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. If you need this gadget, contact your administrator for assistance. Otherwise, you can remove it from your dashboard."

I have no idea what happened, as I have made no changes.

Best, John

[Sebastian Ezequiel Ovide]

any updates ?

[John Rainey]

No change in my status.

[Andriy Zhdanov]

Hi,

The issue is resolved by disabling and reenabling the add-on and performing a re-index.

Issue is caused by JIRA upgrade last night.

Sorry for troubles but Cloud staff is always like that.

Thank you.

[Hamilton Colyer-Long]

This fixed the same problem for me. What a nuisance! Thanks for suggesting the solution quickly Andriy.

[Mats Holmblad]

Had the same problem but following Andriys instructions solved it.

[John Rainey]

Thanks Andriy

[John Rainey]

The instructions worked for me.

[Mats Holmblad]

Hi Andriy,

We had the same problem today and solved it the same way. Another JIRA update? Any concern this happen on every update?

Best regards...

Mats

[Andriy Zhdanov]

Hi Mats,

Hi Mats,

Sorry to hear. According to Atlassian:

The fix for the issue will be rolled overnight today. For now the workaround is the same. 
The bug report is here: https://jira.atlassian.com/browse/JRA-61560

Thank you.

[Mats Holmblad]

Thanks for the quick response Andriy!