- changed status to resolved
Timesheet add on has crashed Jira
Issue #932
resolved
Having installed the Timesheet Reports and Gadgets for JIRA add on this morning our Jira has crashed and is now displaying a "Page unavailable" page. Is this a common occurrence? How do we fix this? Secondly, how do I use this add on - I don't see any instructions on where to navigate in Jira to run these reports?
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- resolved
- Component
- Project Pivot report and gadget
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- JIRA Cloud
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Hi Chris,
I don't think Time Reports add-on itself can cause it, as it is purely static add-on and runs in your browser only. It may only overload your JIRA when report is generated, but there are preventions for it, and as far as I understand you did not reach to the point when you can generate report.
So, I would recommend opening support ticket with Atlassian and asking to restart your JIRA.
As for instructions, you may refer to documentation, it's minimal but still may help a bit.
Also, I'm trying to move Time Reports issues to different issue tracker, please use it next time if possible: azhdanov/timereports/issues
Thank you.