Timesheet / group by no detail, only summary

[BADEL, Patricia]

the option "group by" doesn't work any more. the result is always one line (total) I try with : group by "worked user" and "project"

(JIRA CLOUD)

[Andriy Zhdanov]

Hi Patricia,

You just need to click Expan icon in the middle of period slider, to Show Details.

Thank you.

[BADEL, Patricia]

i'm sorry but the option Show details doesn't change anything (you can see on the image that the icon has changed - but not the result)

[Andriy Zhdanov]

Hi Patricia,

Could you please check if there is javascript error in Browser developer console?

Thank you.

[BADEL, Patricia]

Hi Andriy, it was ok on another computer. So we tried to understand : we both used chrome (same version) but I did a lot of requests with time reports - the other one never. I cleared browsing data (chrome history) and it works... Does it help ?

[Andriy Zhdanov]

Issue #947 was marked as a duplicate of this issue.

[Andriy Zhdanov]

It seems to be the same problem as https://bitbucket.org/azhdanov/timereports/issues/941/timesheet-report-not-showing-details, let's use it instead, or even https://bitbucket.org/azhdanov/timereports/issues/934/timesheet-stopped-working

[Andriy Zhdanov]

Hi,

I just would like to let all know that if problem persists, it is now possible to collect diagnostics, using Track Support Data option in add-on configuration, and send me collected data by email or direct BitBucket message or via Atlassian Support for investigation, to fix the problem really.

Thank you.