Gadgets are no longer working

[Heidi Wagner]

I logged into JIRA today and received a gadget error on the dashboard where we have two timesheets configured. Also - the timesheet gadgets no longer display on the add gadget view.

The gadgets being used are the project pivot where it groups the time by fields.

[Javier D'Ovidio]

Hello,

We are getting the same problem.

[Jen Wise]

Hi -

I just did a background re-indexing and it did not help us either. We purchased the paid version and our license is up to date.

Error msg This gadget cannot be displayed on your dashboard. This could be due to a licensing problem or an application error. If you need this gadget, contact your administrator for assistance. Otherwise, you can remove it from your dashboard.

[Andriy Zhdanov]

Hi,

The issue should be resolved by disabling and reenabling the add-on and performing a re-index.

Thank you.

[Ignacio Pulgar Martín]

It has also happened to me this time again, and following Andriy's suggested actions fixed the problem.

[Andriy Zhdanov]

Hi,

Problem is supposed to be fixed already, according to https://jira.atlassian.com/browse/JRA-61560, please send your complains to Atlassian to make it really fixed.

Thank you.

[Heidi Wagner]

That solved the problem (disable, re-enable, background index). I'm going to close this.