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[TIME-99] Jira Timesheet Report doesn't display when created

Issue #99 invalid
Andriy Zhdanov created an issue

Jira Timesheet Report doesn't display when created: We are using Jira Version 4.1 and i installed the time sheet plugin from this url https://studio.plugins.atlassian.com/wiki/display/TIME/JIRA+Timesheet+Plugin version 2.0. i put the plugin in the right directory /plugins/installed-plugins/ and when i restart jira plugin is enabled but if i create a timesheet portlet from the very beginning it seems weird coz the timesheet gadget is displaying a different text as shown in the screenshot. can you please help me identify the issue? we are running our Jira in Debian OS. Thank you.

By bernard.barbosa/Bernard Barbosa on Wed, 25 Aug 2010 02:43:55 -0700

Comments (18)

  1. Andriy Zhdanov reporter

    Hi Andrew,

    Any update on this?

    Thanks.
    Bernard

    By bernard.barbosa on Mon, 30 Aug 2010 20:42:12 -0700

  2. Andriy Zhdanov reporter

    Hello,

    How is this issue now?

    Thanks.

    Bernard

    By bernard.barbosa on Fri, 24 Sep 2010 02:17:22 -0700

  3. Andriy Zhdanov reporter

    Hi, I'm unable to reproduce this one. In my case installation on JIRA 4.1 succeded.

    I'm not sure what can be wrong here. Is there any chance you installed a broken JAR?

    Can you remove it, clean JIRA log, install it again and see if there are any problems with the plugin initialization or resources?

    Cheers,
    Pawel

    By pniewiadomski on Mon, 27 Sep 2010 04:28:04 -0700

  4. Andriy Zhdanov reporter

    Hello Pawel,

    I did what you have recommended and its the same problem attached is the catalina.out log you may want to see it and find something.

    Thank you.

    Bernard

    By bernard.barbosa on Mon, 27 Sep 2010 19:05:48 -0700

  5. Andriy Zhdanov reporter

    You log file shows some errors:

    2010-09-28 09:44:08,760 http-8090-5 WARN bernard.barbosa 584x69x4 bh7xat 127.0.0.1 /secure/Dashboard.jspa [gadgets.embedded.internal.GadgetUrlBuilder] GadgetUrlBuilder: could not parse spec at rest/gadget/1.0/legacy/spec/com.fdu.jira.plugin.timesheet:portlet.xml 2010-09-28 09:44:08,762 http-8090-5 WARN bernard.barbosa 584x69x4 bh7xat 127.0.0.1 /secure/Dashboard.jspa [gadgets.embedded.internal.GadgetUrlBuilder] GadgetUrlBuilder: could not parse spec at rest/gadget/1.0/legacy/spec/com.fdu.jira.plugin.timesheet:portlet.xml 2010-09-28 09:44:08,763 http-8090-5 WARN bernard.barbosa 584x69x4 bh7xat 127.0.0.1 /secure/Dashboard.jspa [gadgets.embedded.internal.GadgetUrlBuilder] GadgetUrlBuilder: could not parse spec at rest/gadget/1.0/legacy/spec/com.fdu.jira.plugin.timesheet:portlet.xml

    I'm not sure why there's portlet.xml (should be gadget.xml). Are you sure you don't have two versions installed? (the old one and the 2.0 version?)

    By pniewiadomski on Tue, 28 Sep 2010 05:04:23 -0700

  6. Andriy Zhdanov reporter

    Dear Pawel,

    I am pretty sure there is only one version installed pls see the attached screenshot of our plugins.

    -Burnz

    By bernard.barbosa on Tue, 28 Sep 2010 18:45:55 -0700

  7. Andriy Zhdanov reporter

    What's in jira-home/plugins/installed-plugins?

    Did you re-download the jar from plugins.atlassian.com?

    By pniewiadomski on Wed, 29 Sep 2010 00:53:22 -0700

  8. Andriy Zhdanov reporter

    Hi Pawel,

    Please find my answer below:
    1. What's in jira-home/plugins/installed-plugins? This is the place where i put the jira-timesheet-plugin-2.0.jar, this is where i am planning to put the 2.0 versions of jira plugins.

    1. Did you re-download the jar from plugins.atlassian.com? Yes i did redownload the plugin. and its the same issue i have.

    Thanks,

    Burnz

    By bernard.barbosa on Wed, 29 Sep 2010 00:59:18 -0700

  9. Andriy Zhdanov reporter

    OK, so I have not bloody idea what's going on.

    By pniewiadomski on Wed, 29 Sep 2010 01:03:45 -0700

  10. Andriy Zhdanov reporter

    Do you think theres any conflicts with some other plugins or so? this is really weird.

    By bernard.barbosa on Wed, 29 Sep 2010 01:12:35 -0700

  11. Andriy Zhdanov reporter

    You have in WEB-INF/lib folder called plugins-temp, what's inside?

    Please send me System Info from Administration panel.

    By pniewiadomski on Wed, 29 Sep 2010 01:27:26 -0700

  12. Andriy Zhdanov reporter

    Hello, There's nothing inside that folder. this is showing on my dashboard: WARNING: You are running JIRA with Sun's JVM version '1.5.0_08-b03' which is known to be affected by a JVM bug that can cause JIRA to crash on start up. Please upgrade to JVM version 1.5.0 update 19 or later, JRA-18659.

    By bernard.barbosa on Wed, 29 Sep 2010 01:35:37 -0700

  13. Andriy Zhdanov reporter

    OK. But I need System Info you can mail it to me directly at pniewiadomski@atlassian.com

    By pniewiadomski on Wed, 29 Sep 2010 01:47:32 -0700

  14. Andriy Zhdanov reporter

    Our Jira System Info has been sent, pls note that i removed some of the info there. You would notice that Memory is low this is just a testing machine and its on Debian OS. Thank you..

    By bernard.barbosa on Wed, 29 Sep 2010 01:59:20 -0700

  15. Andriy Zhdanov reporter

    Do you access your server through proxy? I noticed someone complaining about similar problem when using proxy. There's even a doc for this now http://confluence.atlassian.com/display/JIRAKB/Gadgets+do+not+display+correctly+after+upgrade+to+JIRA+4.0

    If not. Please contact Atlassian Support. Maybe it's a bug in JIRA or something. I'm unable to reproduce it and don't have a clue.

    GadgetUrlBuilder tries to access invalid url as log says.

    By pniewiadomski on Wed, 29 Sep 2010 04:25:04 -0700

  16. Andriy Zhdanov reporter

    Dear Pawel,

    I found out what's causing of my issue with timesheet plugin. From ticket issue #98 "[TIME-98] Timesheet plugin v2.0 doesn't load up properly in JIRA v4.1.2#531" we have the same case we are using CAS as authentication. I did what he said on the ticket and i am able to see the timesheet now and even edit it. But my question is the title bar of timesheet gadget doesn't seems right i still see MSG_gadget.timesheet.title is this the right manner of it? or it is still a bug. do you have any idea how to fix it? i tried to remove and redownload the plugin but it still shows that way. you may see attachment 2.png as what i am referring on title bar. Thank you.

    -Burnz

    By bernard.barbosa on Thu, 30 Sep 2010 01:34:51 -0700

  17. Andriy Zhdanov reporter

    Only the titlebar? Or do other strings also are not translated?

    I think you still didn't allowed all of the files that the gadget uses. Would be good to check access log when it's loading and see what URL-s it tries to access.

    By pniewiadomski on Thu, 30 Sep 2010 04:59:43 -0700

  18. Andriy Zhdanov reporter

    On screenshot 1.png and 2.png they are still showing. i have added the urls to bypass the CAS but it still the same. attached is the log of accesslog.log.

    By bernard.barbosa on Thu, 30 Sep 2010 22:54:22 -0700

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