Sync Fields problem with Synchronized event

[Former user]

We use sync fields to synchronize issues in two projects based on "clones/is cloned by" relation. Notification checkbox is checked but Synchronized event won't fire.

I've tested execution of this event from workflow transition post function and everything worked fine.

Is there a way to debug Sync Fields? I have tried setting DEBUG level for ru.slie.jira.fsync in jira logging system but i can see only entries like: /rest/api/2/issue [r.s.jira.fsync.AbstractListener] Jira Sync field listener executed in XX milliseconds

[Yury Oboz]

What version of the JIRA and sync-fields addon?

[Dominik Bruliński]

jira software - v7.0.4 Sync Fields Plugin - 7.0.4

[Yury Oboz]

Which fields you synchronized?

[Dominik Bruliński]

We've configured synchronization for fields listed below:

Summary -> Summary, Description -> Description, Comment -> Comment, Attachment -> Attachment

Synchronization of all this fields works just fine but event used with notifications not.

[Dominik Bruliński]

@thankjura is there any update on this?

[Yury Oboz]

I've been busy lately, now look at what could be the problem

[Yury Oboz]

Check for updates. Yet will synchonization fire "Issue updated" event instead "Synchronized" event.

I use "Synchronization" event in code, but JIRA call "Issue updated" event anyway.

P.S: I send bug to JIRA's bugtracker

[Dominik Bruliński]

I've updated this add-on and unfortunately it's even worse the before. Now in atlassian-jira.log I can see only error without details ERROR (...) /rest/api/2/issue/<ISSUEKEY>/comment [r.s.jira.fsync.AbstractListener] needless to say there's no way event will fire if synchronization wasn't successful.

Any ideas? Is there a debug logging i can turn on?

[Yury Oboz]

This is strange. Describe the details which fields are synchronized and what type of connection used. I will try to reproduce this bug.

[Yury Oboz]

Error occurs when You add a comment?

[Dominik Bruliński]

Defined listener suppose to synchronize fields as listed above.

Yes, error occurs when adding a comment.

[Yury Oboz]

Try 7.1.1 version

[Dominik Bruliński]

Much better. Synchronization works. Thanks.

btw. any news on calling synchronized event?

[Yury Oboz]

Support of atlassian silent, I am waiting

[Yury Oboz]

I came up with how to do it!;)

I try to do on the weekend