- changed status to resolved
Refund request - SEN-5679055
Issue #26
resolved
Can you tell me how I request refund for the stattable search add-on. We have upgraded our Jira instance and the add-on is no longer compatible.
I will also reach out to Atlassian.
Thank you, Barby Sizemore barby.sizemore@willistowerswatson.com 303-513-9064
Comments (1)
-
repo owner - Log in to comment
as per : https://developer.atlassian.com/platform/marketplace/pricing-payment-and-billing/
Atlassian offers full refunds within the first 30 days from a purchase, no questions asked.
Refund requests that fall between 31-60 days from a purchase will be at the discretion of Atlassian, unless the per-vendor refund total exceeds $1,500. In that case, Atlassian will seek approval from the vendor prior to issuing a refund.
(direct email send to you)