Refund request - SEN-5679055

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Issue #26 resolved
Former user created an issue

Can you tell me how I request refund for the stattable search add-on. We have upgraded our Jira instance and the add-on is no longer compatible.

I will also reach out to Atlassian.

Thank you, Barby Sizemore barby.sizemore@willistowerswatson.com 303-513-9064

Comments (1)

  1. Marc Trey repo owner

    as per : https://developer.atlassian.com/platform/marketplace/pricing-payment-and-billing/

    Atlassian offers full refunds within the first 30 days from a purchase, no questions asked.

    Refund requests that fall between 31-60 days from a purchase will be at the discretion of Atlassian, unless the per-vendor refund total exceeds $1,500. In that case, Atlassian will seek approval from the vendor prior to issuing a refund.

    (direct email send to you)

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