Issue #106 resolved
Anton Vakulenko
created an issue

Hi!

I have two questions.

  1. Is there a way to invoke API reset SLA from jira and not from external system? For example create new transition "Reset SLA" that runs post-function and resets SLA.

  2. We have 11 SLA definitions: 10 - Time to resolve and 1 - Time to react. If question 1 is possible, can SLA be reset only for Time to resolve SLAs?

Thank you

Comments (5)

  1. Tuncay Senturk repo owner

    Hi Anton

    At the moment there is no internal reset SLA feature, you need to call Rest service.

    However we can implement post function to do that.
    In that case you will be able to reset Sla after transition. I think you will want to select Sla in post dunctiin's configuration to reset.

  2. Log in to comment