we are evaluating Time To SLA in our QA environment but are having a few issues with its functionality. QA is running JIRA Core+Software 7.0.0.
1) A NullPointerException is logged when trying to generate a report. We get to define filter, SLA status, and working duration, but after clicking next there is an error (see timetosla-error.txt attached).
2) SLA generation for existing issues doesn't seem to work properly. We have a number of SLAs set in "SLA Configuration (New)" that work properly otherwise, but when trying to generate SLAs for old tickets, instead of doing so, it clears the values from new tickets that had them, and for old ones does seemingly nothing.
The progress bar seems like its doing something... 0 of 321 issues have been finished 321 of 321 issues have been finished
Whatever information was in the "SLA Overview"-tab is now gone, and reads "There is no SLA activity yet" instead. So it did do something, but not what we expected. Our "SLA Configuration (Obsolete)" configuration is empty, so maybe it reads those instead?