Issue #174 closed
Francois Drouin created an issue

Hi,

Is it planned to make compatible data center?

thx

Comments (14)

  1. Tuncay Senturk repo owner

    Hi Francois,

    Actually it is already compatible with data center, we just need to set parameter to be seen as compatible.
    However we still need to test it against data center and release a compatible version.
    Most probably next version will be data center compatible.

    Thanks

  2. Tuncay Senturk repo owner

    If you give more details, we can work on it as well. Which field are you supposed to see? If you mean Time to SLA field, have you defined the field, and SLAs?

  3. Francois Drouin reporter

    Ok,

    After issue created, no customfield. But If I re-generate the issue, the customfield appears and start countdown... If I close the issue, SLA doesn't stop... Re-generate, SLA stop.

    Capture.JPG

    wierd!

  4. Tuncay Senturk repo owner

    Hi Fran├žois

    That's weird. What about waiting a few seconds and refreshing the issue page?
    If it does not work either, TTS Issue Listener would not work as expected, please check listeners section in admin system page.

    Looking forward to your response

  5. Francois Drouin reporter

    Nope.

    That's weird. What about waiting a few seconds and refreshing the issue page? Same, nothing happend.

    Yes, uninstall / install, same result.

    it works well in JIRA 6.4. When we upgraded to 7 (7.0 and 7.1), it has stopped working.

    thx

  6. Tuncay Senturk repo owner

    Are all modules enabled for Time to SLA
    You can check it here : JIRA Admin > Add ons > Manage add ons > Time to SLA
    It should say 107 of 107 modules enabled. Is that OK?

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