SLA shows hours instead of days

Issue #191 closed
Anton Vakulenko created an issue

Hi Tuncay!

Many issues show remaining time in hours instead of days. Please see attached screenshots.

[GRSIM-1548] Access to GRS via Smart view - Global Service Desk 2016-03-30 17-03-43.png

Issue Navigator - Global Service Desk 2016-03-30 17-14-29.png

Comments (8)

  1. Tuncay Senturk repo owner

    Hi Anton,

    Could you please go to TTS Menu > Custom field configuration page and check the time format?
    If you select long format, you should see days also


  2. Anton Vakulenko reporter

    Hi Tuncay,

    Sorry, I didn't find this in docs. We switched to long format and it shows days now.

    Thank you!

  3. Anton Vakulenko reporter

    But short format should show days as well, right? The difference is only "3d" instead of "3 days".

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