I would like to set pause statuses in API
create SLA configuration
update SLA configuration
We also added this functionality to TTS. It will be published with next release. Our documentation will be updated with this release, so you can look at its usage from there.
You asked when will it be published at another issue, it will be published within a week, we cannot give you an approximate time.
This functionality is added to TTS with the latest releases.
Please pick the one appropriate to your JIRA:
-TTS 5.25.0 for JIRA 6.x
-TTS 6.20.0 for JIRA 7.x