Issue #340 resolved
Andrei Lipovchenko created an issue

Hello!

When i tried to delete several SLA Definitions i got an error on screenshot.

In log i have the text below:

2017-02-09 13:48:55,158 http-nio-8080-exec-58 ERROR Andrei.Lipovchenko 828x2693914x11 fv1lbw 172.20.64.76,172.20.7.27 /rest/tts-api/1.0/sla/309 [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: There was a SQL exception thrown by the Active Objects library:
Database:
        - name:Microsoft SQL Server
        - version:11.00.3000
        - minor version:0
        - major version:11
Driver:
        - name:jTDS Type 4 JDBC Driver for MS SQL Server and Sybase
        - version:1.3.1

java.sql.SQLException: The DELETE statement conflicted with the REFERENCE constraint "fk_ao_c5d949_tts_sla_add_cond_jep_sla_id". The conflict occurred in database "srv-jira-prod", table "dbo.AO_C5D949_TTS_SLA_ADD_COND", column 'JEP_SLA_ID'.
com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library:
Database:
        - name:Microsoft SQL Server
        - version:11.00.3000
        - minor version:0
        - major version:11
Driver:
        - name:jTDS Type 4 JDBC Driver for MS SQL Server and Sybase
        - version:1.3.1
java.sql.SQLException: The DELETE statement conflicted with the REFERENCE constraint "fk_ao_c5d949_tts_sla_add_cond_jep_sla_id". The conflict occurred in database "srv-jira-prod", table "dbo.AO_C5D949_TTS_SLA_ADD_COND", column 'JEP_SLA_ID'.
        at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.delete(EntityManagedActiveObjects.java:137)
        at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects.delete(TenantAwareActiveObjects.java:311)  <+2> (DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58)
        at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56)
        at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.osgi.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:59)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:204)
        at com.sun.proxy.$Proxy3456.delete(Unknown Source)
        at com.tuncaysenturk.jira.plugins.timetosla.service.r.a(TtsDatabaseServiceImpl.java:248)
        at com.tuncaysenturk.jira.plugins.timetosla.service.r.b(TtsDatabaseServiceImpl.java:255)
        at com.tuncaysenturk.jira.plugins.timetosla.service.rest.external.a.a(SlaRestServices.java:318)  <+2> (DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)  <+19> (DispatchProviderHelper.java:234) (DispatchProviderHelper.java:100) (DefaultMethodInvocation.java:61) (ExpandInterceptor.java:38) (DefaultMethodInvocation.java:61) (DispatchProviderHelper.java:132) (DispatchProviderHelper.java:230) (ResourceJavaMethodDispatcher.java:75) (HttpMethodRule.java:288) (RightHandPathRule.java:147) (ResourceClassRule.java:108) (RightHandPathRule.java:147) (RootResourceClassesRule.java:84) (WebApplicationImpl.java:1469) (WebApplicationImpl.java:1400) (WebApplicationImpl.java:1349) (WebApplicationImpl.java:1339) (WebComponent.java:416) (ServletContainer.java:537)
        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:178)  <+1> (ServletContainer.java:795)
        at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:73)  <+16> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (RestServletUtilsUpdaterFilter.java:26) (RestServletUtilsUpdaterFilter.java:40) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70) (ContextFilter.java:25) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
        at com.atlassian.mywork.client.filter.ServingRequestsFilter.doFilter(ServingRequestsFilter.java:37)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
        at com.atlassian.plugins.cors.CorsFilter.doFilter(CorsFilter.java:65)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
        at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFixupFilter.doFilter(PrettyUrlsSiteMeshFixupFilter.java:36)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
        at com.atlassian.prettyurls.filter.PrettyUrlsDispatcherFilter.doFilter(PrettyUrlsDispatcherFilter.java:60)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
        at com.atlassian.prettyurls.filter.PrettyUrlsSiteMeshFilter.doFilter(PrettyUrlsSiteMeshFilter.java:92)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
        at com.atlassian.prettyurls.filter.PrettyUrlsMatcherFilter.doFilter(PrettyUrlsMatcherFilter.java:56)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
        at com.atlassian.labs.botkiller.BotKillerFilter.doFilter(BotKillerFilter.java:36)  <+21> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AccessLogFilter.java:105) (AccessLogFilter.java:89) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (XsrfTokenAdditionRequestFilter.java:54) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (PageBuilderFilter.java:90) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (CommittedResponseHtmlErrorRecoveryFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
        at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
        at com.quisapps.jira.fieldsecurity.filter.FieldSecurityFilter.doFilterChainWithProfiling(FieldSecurityFilter.java:228)
        at com.quisapps.jira.fieldsecurity.filter.FieldSecurityFilter.doFilterInterval(FieldSecurityFilter.java:101)
        at com.quisapps.jira.fieldsecurity.filter.FieldSecurityFilter.doFilter(FieldSecurityFilter.java:58)  <+22> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (SecurityFilter.java:239) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (TrustedApplicationsFilter.java:100) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (BaseLoginFilter.java:172) (JiraLoginFilter.java:70) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70) (OAuthFilter.java:79) (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
        at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:40)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
        at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+9> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractJohnsonFilter.java:71) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208)
        at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176)
        at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145)
        at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92)  <+5> (UrlRewriteFilter.java:394) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (IteratingFilterChain.java:46) (DelegatingPluginFilter.java:70)
        at com.atlassian.analytics.client.filter.JiraAnalyticsFilter.doFilter(JiraAnalyticsFilter.java:40)
        at com.atlassian.analytics.client.filter.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:32)  <+3> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (DelegatingPluginFilter.java:70)
        at com.atlassian.prettyurls.filter.PrettyUrlsCombinedMatchDispatcherFilter.doFilter(PrettyUrlsCombinedMatchDispatcherFilter.java:61)  <+46> (DelegatingPluginFilter.java:78) (IteratingFilterChain.java:42) (ServletFilterModuleContainerFilter.java:77) (ServletFilterModuleContainerFilter.java:63) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractCachingFilter.java:33) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (AbstractEncodingFilter.java:41) (AbstractHttpFilter.java:31) (PathMatchingEncodingFilter.java:45) (AbstractHttpFilter.java:31) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (JiraStartupChecklistFilter.java:79) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (MultipartBoundaryCheckFilter.java:41) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (ChainedFilterStepRunner.java:87) (JiraFirstFilter.java:61) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (GzipFilter.java:121) (GzipFilter.java:92) (JiraGzipFilter.java:56) (ApplicationFilterChain.java:241) (ApplicationFilterChain.java:208) (StandardWrapperValve.java:220) (StandardContextValve.java:122) (AuthenticatorBase.java:501) (StandardHostValve.java:171) (ErrorReportValve.java:103) (StandardEngineValve.java:116) (AccessLogValve.java:950) (CoyoteAdapter.java:408) (AbstractHttp11Processor.java:1070) (AbstractProtocol.java:611) (NioEndpoint.java:1736) (NioEndpoint.java:1695)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:745)
Caused by: java.sql.SQLException: The DELETE statement conflicted with the REFERENCE constraint "fk_ao_c5d949_tts_sla_add_cond_jep_sla_id". The conflict occurred in database "srv-jira-prod", table "dbo.AO_C5D949_TTS_SLA_ADD_COND", column 'JEP_SLA_ID'.
        at net.sourceforge.jtds.jdbc.SQLDiagnostic.addDiagnostic(SQLDiagnostic.java:372)
        at net.sourceforge.jtds.jdbc.TdsCore.tdsErrorToken(TdsCore.java:2988)
        at net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2421)
        at net.sourceforge.jtds.jdbc.TdsCore.getMoreResults(TdsCore.java:671)
        at net.sourceforge.jtds.jdbc.JtdsStatement.processResults(JtdsStatement.java:613)
        at net.sourceforge.jtds.jdbc.JtdsPreparedStatement.executeUpdate(JtdsPreparedStatement.java:727)
        at org.apache.commons.dbcp.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:105)
        at org.apache.commons.dbcp.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:105)
        at net.java.ao.EntityManager.delete(EntityManager.java:505)
        at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.delete(EntityManagedActiveObjects.java:133)
        ... 218 more

Comments (6)

  1. Kubilay Karpat

    Hello Andrei,

    Sorry for the inconvenience, we will be working on this issue soon.

    Best, Kubilay

  2. Tuncay Senturk repo owner

    Hi,

    Which version of TTS are you using?
    It should have been quite old version, and I think you will not face the same issue if you upgrade to recent version.

    If you are sure that you are using an up-to-date version, please try to connect to your JIRA database and delete contents of AO_C5D949_TTS_SLA_ADD_COND table.

    Regards
    Tuncay

  3. Tuncay Senturk repo owner

    Execute SQL statements or just upgrade to newest version.

    Make me know if you still have the issue

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