No support for Clevo N857HK

Issue #26 closed
pan3793 created an issue

My NoteBook is HASEE T6ti-X7, Clevo N857HK, the driver doesn't work on my machine.

pc@pc-PC:~$ uname -a
Linux pc-PC 4.9.0-deepin11-amd64 #1 SMP PREEMPT Deepin 4.9.40-2 (2017-08-12) x86_64 GNU/Linux
pc@pc-PC:~$ sudo dmidecode
# dmidecode 3.0
Getting SMBIOS data from sysfs.
SMBIOS 3.0.0 present.
Table at 0x5FF13000.

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
    Vendor: American Megatrends Inc.
    Version: 1.05.01
    Release Date: 12/13/2016
    Address: 0xF0000
    Runtime Size: 64 kB
    ROM Size: 16384 kB
    Characteristics:
        PCI is supported
        BIOS is upgradeable
        BIOS shadowing is allowed
        Boot from CD is supported
        Selectable boot is supported
        BIOS ROM is socketed
        EDD is supported
        Print screen service is supported (int 5h)
        8042 keyboard services are supported (int 9h)
        Printer services are supported (int 17h)
        ACPI is supported
        USB legacy is supported
        BIOS boot specification is supported
        Targeted content distribution is supported
        UEFI is supported
    BIOS Revision: 5.12

Handle 0x0001, DMI type 1, 27 bytes
System Information
    Manufacturer: HASEE Computer
    Product Name: N85_N87,HJ,HJ1,HK1
    Version: Not Applicable                  
    Serial Number: Not Applicable                  
    UUID: 3E5BFA80-7479-0000-0000-000000000000
    Wake-up Type: Power Switch
    SKU Number: Not Applicable                  
    Family: Not Applicable                  

Handle 0x0002, DMI type 2, 15 bytes
Base Board Information
    Manufacturer: Notebook                        
    Product Name: N85_N87,HJ,HJ1,HK1
    Version: Not Applicable                  
    Serial Number: Not Applicable                  
    Asset Tag: Tag 12345
    Features:
        Board is a hosting board
        Board is replaceable
    Location In Chassis: Not Applicable
    Chassis Handle: 0x0003
    Type: Motherboard
    Contained Object Handles: 0

Handle 0x0003, DMI type 3, 22 bytes
Chassis Information
    Manufacturer: Notebook                        
    Type: Notebook
    Lock: Not Present
    Version: N/A                             
    Serial Number: None                            
    Asset Tag: No Asset Tag
    Boot-up State: Safe
    Power Supply State: Safe
    Thermal State: Safe
    Security Status: None
    OEM Information: 0x00000000
    Height: Unspecified
    Number Of Power Cords: 1
    Contained Elements: 0
    SKU Number: Default string

Handle 0x0004, DMI type 8, 9 bytes
Port Connector Information
    Internal Reference Designator: J1A1
    Internal Connector Type: None
    External Reference Designator: PS2Mouse
    External Connector Type: PS/2
    Port Type: Mouse Port

Handle 0x0005, DMI type 8, 9 bytes
Port Connector Information
    Internal Reference Designator: J1A1
    Internal Connector Type: None
    External Reference Designator: Keyboard
    External Connector Type: PS/2
    Port Type: Keyboard Port

Handle 0x0006, DMI type 8, 9 bytes
Port Connector Information
    Internal Reference Designator: J2A1
    Internal Connector Type: None
    External Reference Designator: TV Out
    External Connector Type: Mini Centronics Type-14
    Port Type: Other

Handle 0x0007, DMI type 8, 9 bytes
Port Connector Information
    Internal Reference Designator: J2A2A
    Internal Connector Type: None
    External Reference Designator: COM A
    External Connector Type: DB-9 male
    Port Type: Serial Port 16550A Compatible

Handle 0x0008, DMI type 8, 9 bytes
Port Connector Information
    Internal Reference Designator: J2A2B
    Internal Connector Type: None
    External Reference Designator: Video
    External Connector Type: DB-15 female
    Port Type: Video Port

Handle 0x0009, DMI type 8, 9 bytes
Port Connector Information
    Internal Reference Designator: J3A1
    Internal Connector Type: None
    External Reference Designator: USB1
    External Connector Type: Access Bus (USB)
    Port Type: USB

Handle 0x000A, DMI type 8, 9 bytes
Port Connector Information
    Internal Reference Designator: J3A1
    Internal Connector Type: None
    External Reference Designator: USB2
    External Connector Type: Access Bus (USB)
    Port Type: USB

Handle 0x000B, DMI type 8, 9 bytes
Port Connector Information
    Internal Reference Designator: J3A1
    Internal Connector Type: None
    External Reference Designator: USB3
    External Connector Type: Access Bus (USB)
    Port Type: USB

Handle 0x000C, DMI type 8, 9 bytes
Port Connector Information
    Internal Reference Designator: J5A1
    Internal Connector Type: None
    External Reference Designator: LAN
    External Connector Type: RJ-45
    Port Type: Network Port

Handle 0x000D, DMI type 8, 9 bytes
Port Connector Information
    Internal Reference Designator: J5A1
    Internal Connector Type: None
    External Reference Designator: USB4
    External Connector Type: Access Bus (USB)
    Port Type: USB

Handle 0x000E, DMI type 9, 17 bytes
System Slot Information
    Designation: J6B2
    Type: x16 PCI Express
    Current Usage: In Use
    Length: Long
    ID: 0
    Characteristics:
        3.3 V is provided
        Opening is shared
        PME signal is supported
    Bus Address: 0000:00:01.0

Handle 0x000F, DMI type 10, 8 bytes
On Board Device 1 Information
    Type: Sound
    Status: Enabled
    Description: To Be Filled By O.E.M.
On Board Device 2 Information
    Type: Ethernet
    Status: Enabled
    Description: To Be Filled By O.E.M.

Handle 0x0010, DMI type 11, 5 bytes
OEM Strings
    String 1: 1558
    String 2: OEM String
    String 3: Default string
    String 4: Default string
    String 5: BIOS:1.05.01TSZ

Handle 0x0011, DMI type 12, 5 bytes
System Configuration Options
    Option 1: Default string

Handle 0x0012, DMI type 32, 20 bytes
System Boot Information
    Status: No errors detected

Handle 0x0013, DMI type 16, 23 bytes
Physical Memory Array
    Location: System Board Or Motherboard
    Use: System Memory
    Error Correction Type: None
    Maximum Capacity: 64 GB
    Error Information Handle: Not Provided
    Number Of Devices: 4

Handle 0x0014, DMI type 17, 40 bytes
Memory Device
    Array Handle: 0x0013
    Error Information Handle: Not Provided
    Total Width: 64 bits
    Data Width: 64 bits
    Size: 8192 MB
    Form Factor: SODIMM
    Set: None
    Locator: ChannelA-DIMM0
    Bank Locator: BANK 0
    Type: DDR4
    Type Detail: Synchronous
    Speed: 2400 MHz
    Manufacturer: 859B
    Serial Number: E02E1ABD
    Asset Tag: 9876543210
    Part Number: CT8G4SFD824A.C16FDR2
    Rank: 2
    Configured Clock Speed: 2400 MHz
    Minimum Voltage: 1.2 V
    Maximum Voltage: 1.2 V
    Configured Voltage: 1.2 V

Handle 0x0015, DMI type 17, 40 bytes
Memory Device
    Array Handle: 0x0013
    Error Information Handle: Not Provided
    Total Width: Unknown
    Data Width: Unknown
    Size: No Module Installed
    Form Factor: Unknown
    Set: None
    Locator: ChannelA-DIMM1
    Bank Locator: BANK 1
    Type: Unknown
    Type Detail: None
    Speed: Unknown
    Manufacturer: Not Specified
    Serial Number: Not Specified
    Asset Tag: Not Specified
    Part Number: Not Specified
    Rank: Unknown
    Configured Clock Speed: Unknown
    Minimum Voltage: Unknown
    Maximum Voltage: Unknown
    Configured Voltage: Unknown

Handle 0x0016, DMI type 17, 40 bytes
Memory Device
    Array Handle: 0x0013
    Error Information Handle: Not Provided
    Total Width: 64 bits
    Data Width: 64 bits
    Size: 8192 MB
    Form Factor: SODIMM
    Set: None
    Locator: ChannelB-DIMM0
    Bank Locator: BANK 2
    Type: DDR4
    Type Detail: Synchronous
    Speed: 2400 MHz
    Manufacturer: SK Hynix
    Serial Number: 4E252E54
    Asset Tag: 9876543210
    Part Number: HMA81GS6AFR8N-UH NO 
    Rank: 2
    Configured Clock Speed: 2400 MHz
    Minimum Voltage: 1.2 V
    Maximum Voltage: 1.2 V
    Configured Voltage: 1.2 V

Handle 0x0017, DMI type 17, 40 bytes
Memory Device
    Array Handle: 0x0013
    Error Information Handle: Not Provided
    Total Width: Unknown
    Data Width: Unknown
    Size: No Module Installed
    Form Factor: Unknown
    Set: None
    Locator: ChannelB-DIMM1
    Bank Locator: BANK 3
    Type: Unknown
    Type Detail: None
    Speed: Unknown
    Manufacturer: Not Specified
    Serial Number: Not Specified
    Asset Tag: Not Specified
    Part Number: Not Specified
    Rank: Unknown
    Configured Clock Speed: Unknown
    Minimum Voltage: Unknown
    Maximum Voltage: Unknown
    Configured Voltage: Unknown

Handle 0x0018, DMI type 19, 31 bytes
Memory Array Mapped Address
    Starting Address: 0x00000000000
    Ending Address: 0x003FFFFFFFF
    Range Size: 16 GB
    Physical Array Handle: 0x0013
    Partition Width: 2

Handle 0x0019, DMI type 7, 19 bytes
Cache Information
    Socket Designation: L1 Cache
    Configuration: Enabled, Not Socketed, Level 1
    Operational Mode: Write Back
    Location: Internal
    Installed Size: 256 kB
    Maximum Size: 256 kB
    Supported SRAM Types:
        Synchronous
    Installed SRAM Type: Synchronous
    Speed: Unknown
    Error Correction Type: Parity
    System Type: Unified
    Associativity: 8-way Set-associative

Handle 0x001A, DMI type 7, 19 bytes
Cache Information
    Socket Designation: L2 Cache
    Configuration: Enabled, Not Socketed, Level 2
    Operational Mode: Write Back
    Location: Internal
    Installed Size: 1024 kB
    Maximum Size: 1024 kB
    Supported SRAM Types:
        Synchronous
    Installed SRAM Type: Synchronous
    Speed: Unknown
    Error Correction Type: Single-bit ECC
    System Type: Unified
    Associativity: 4-way Set-associative

Handle 0x001B, DMI type 7, 19 bytes
Cache Information
    Socket Designation: L3 Cache
    Configuration: Enabled, Not Socketed, Level 3
    Operational Mode: Write Back
    Location: Internal
    Installed Size: 6144 kB
    Maximum Size: 6144 kB
    Supported SRAM Types:
        Synchronous
    Installed SRAM Type: Synchronous
    Speed: Unknown
    Error Correction Type: Multi-bit ECC
    System Type: Unified
    Associativity: 12-way Set-associative

Handle 0x001C, DMI type 4, 48 bytes
Processor Information
    Socket Designation: U3E1
    Type: Central Processor
    Family: Core i7
    Manufacturer: Intel(R) Corporation
    ID: E9 06 09 00 FF FB EB BF
    Signature: Type 0, Family 6, Model 158, Stepping 9
    Flags:
        FPU (Floating-point unit on-chip)
        VME (Virtual mode extension)
        DE (Debugging extension)
        PSE (Page size extension)
        TSC (Time stamp counter)
        MSR (Model specific registers)
        PAE (Physical address extension)
        MCE (Machine check exception)
        CX8 (CMPXCHG8 instruction supported)
        APIC (On-chip APIC hardware supported)
        SEP (Fast system call)
        MTRR (Memory type range registers)
        PGE (Page global enable)
        MCA (Machine check architecture)
        CMOV (Conditional move instruction supported)
        PAT (Page attribute table)
        PSE-36 (36-bit page size extension)
        CLFSH (CLFLUSH instruction supported)
        DS (Debug store)
        ACPI (ACPI supported)
        MMX (MMX technology supported)
        FXSR (FXSAVE and FXSTOR instructions supported)
        SSE (Streaming SIMD extensions)
        SSE2 (Streaming SIMD extensions 2)
        SS (Self-snoop)
        HTT (Multi-threading)
        TM (Thermal monitor supported)
        PBE (Pending break enabled)
    Version: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
    Voltage: 0.9 V
    External Clock: 100 MHz
    Max Speed: 8300 MHz
    Current Speed: 2700 MHz
    Status: Populated, Enabled
    Upgrade: Other
    L1 Cache Handle: 0x0019
    L2 Cache Handle: 0x001A
    L3 Cache Handle: 0x001B
    Serial Number: To Be Filled By O.E.M.
    Asset Tag: To Be Filled By O.E.M.
    Part Number: To Be Filled By O.E.M.
    Core Count: 4
    Core Enabled: 4
    Thread Count: 8
    Characteristics:
        64-bit capable
        Multi-Core
        Hardware Thread
        Execute Protection
        Enhanced Virtualization
        Power/Performance Control

Handle 0x001D, DMI type 20, 35 bytes
Memory Device Mapped Address
    Starting Address: 0x00000000000
    Ending Address: 0x001FFFFFFFF
    Range Size: 8 GB
    Physical Device Handle: 0x0014
    Memory Array Mapped Address Handle: 0x0018
    Partition Row Position: Unknown
    Interleave Position: 1
    Interleaved Data Depth: 2

Handle 0x001E, DMI type 20, 35 bytes
Memory Device Mapped Address
    Starting Address: 0x00200000000
    Ending Address: 0x003FFFFFFFF
    Range Size: 8 GB
    Physical Device Handle: 0x0016
    Memory Array Mapped Address Handle: 0x0018
    Partition Row Position: Unknown
    Interleave Position: 2
    Interleaved Data Depth: 2

Handle 0x001F, DMI type 130, 20 bytes
OEM-specific Type
    Header and Data:
        82 14 1F 00 24 41 4D 54 00 00 00 00 00 A5 AF 02
        C0 00 00 00

Handle 0x0020, DMI type 131, 64 bytes
OEM-specific Type
    Header and Data:
        83 40 20 00 31 00 00 00 0B 00 00 00 00 00 0A 00
        F8 00 52 A1 00 00 00 00 01 00 00 00 06 00 0B 00
        AC 04 0A 00 00 00 00 00 FE 00 FF FF 00 00 00 00
        00 00 00 00 22 00 00 00 76 50 72 6F 00 00 00 00

Handle 0x0021, DMI type 221, 26 bytes
OEM-specific Type
    Header and Data:
        DD 1A 21 00 03 01 00 01 02 00 00 00 02 00 00 00
        00 3E 00 03 00 00 05 00 00 00
    Strings:
        Reference Code - CPU
        uCode Version
        TXT ACM version

Handle 0x0022, DMI type 221, 26 bytes
OEM-specific Type
    Header and Data:
        DD 1A 22 00 03 01 00 01 02 00 00 00 02 00 0B 00
        00 0A 00 03 04 0B 06 0A AC 04
    Strings:
        Reference Code - ME 11.0
        MEBx version
        ME Firmware Version
        Consumer SKU

Handle 0x0023, DMI type 221, 75 bytes
OEM-specific Type
    Header and Data:
        DD 4B 23 00 0A 01 00 01 02 00 00 00 02 03 FF FF
        FF FF FF 04 00 FF FF FF 31 00 05 00 FF FF FF 31
        00 06 00 FF FF FF FF FF 07 00 3E 00 00 00 00 08
        00 34 00 00 00 00 09 00 0B 00 00 00 00 0A 00 3E
        00 00 00 00 0B 00 34 00 00 00 00
    Strings:
        Reference Code - SKL PCH
        PCH-CRID Status
        Disabled
        PCH-CRID Original Value
        PCH-CRID New Value
        OPROM - RST - RAID
        SKL PCH H Bx Hsio Version
        SKL PCH H Dx Hsio Version
        KBL PCH H Ax Hsio Version
        SKL PCH LP Bx Hsio Version
        SKL PCH LP Cx Hsio Version

Handle 0x0024, DMI type 221, 54 bytes
OEM-specific Type
    Header and Data:
        DD 36 24 00 07 01 00 01 02 00 00 00 02 00 01 02
        00 00 00 03 00 01 02 00 00 00 04 05 FF FF FF FF
        FF 06 00 FF FF FF 05 00 07 00 FF FF FF 05 00 08
        00 FF FF FF FF FF
    Strings:
        Reference Code - SA - System Agent
        Reference Code - MRC
        SA - PCIe Version
        SA-CRID Status
        Disabled
        SA-CRID Original Value
        SA-CRID New Value
        OPROM - VBIOS

Handle 0x0025, DMI type 221, 103 bytes
OEM-specific Type
    Header and Data:
        DD 67 25 00 0E 01 00 00 00 00 00 00 02 00 FF FF
        FF FF FF 03 04 FF FF FF FF FF 05 06 FF FF FF FF
        FF 07 08 FF FF FF FF FF 09 00 00 00 00 00 00 0A
        00 FF FF FF FF FF 0B 00 FF FF 00 00 00 0C 00 00
        09 00 56 10 0D 00 FF FF FF FF FF 0E 00 FF FF FF
        FF FF 0F 00 FF FF FF FF FF 10 11 01 03 03 01 00
        12 00 00 07 03 00 00
    Strings:
        Lan Phy Version
        Sensor Firmware Version
        Debug Mode Status
        Disabled
        Performance Mode Status
        Disabled
        Debug Use USB(Disabled:Serial)
        Disabled
        ICC Overclocking Version
        UNDI Version
        EC FW Version
        GOP Version
        BIOS Guard Version
        Base EC FW Version
        EC-EC Protocol Version
        Royal Park Version
        BP1.3.3.0_RP01
        Platform Version

Handle 0x0026, DMI type 136, 6 bytes
OEM-specific Type
    Header and Data:
        88 06 26 00 00 00

Handle 0x0027, DMI type 14, 20 bytes
Group Associations
    Name: Firmware Version Info
    Items: 5
        0x0021 (<OUT OF SPEC>)
        0x0022 (<OUT OF SPEC>)
        0x0023 (<OUT OF SPEC>)
        0x0024 (<OUT OF SPEC>)
        0x0025 (<OUT OF SPEC>)

Handle 0x0028, DMI type 13, 22 bytes
BIOS Language Information
    Language Description Format: Long
    Installable Languages: 1
        en|US|iso8859-1
    Currently Installed Language: en|US|iso8859-1

Handle 0x0029, DMI type 14, 8 bytes
Group Associations
    Name: $MEI
    Items: 1
        0x0000 (<OUT OF SPEC>)

Handle 0x002A, DMI type 219, 81 bytes
OEM-specific Type
    Header and Data:
        DB 51 2A 00 01 03 01 45 02 00 90 06 01 00 66 20
        00 00 00 00 40 08 00 00 00 00 00 00 00 00 40 02
        FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
        FF FF FF FF FF FF FF FF 03 00 00 00 80 00 00 00
        00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
        00
    Strings:
        MEI1
        MEI2
        MEI3

Handle 0x002B, DMI type 127, 4 bytes
End Of Table

Comments (5)

  1. pan3793 reporter

    I just follow the Readme to make and install the driver, and there was no error during this period

    pc@pc-PC:~$ sudo clevo-xsm-wmi 
    [sudo] pc 的密码
    [clevo-xsm-wmi] Failed to read brightness
    [clevo-xsm-wmi] Failed to read mode
    [clevo-xsm-wmi] Failed to read colour
    [clevo-xsm-wmi] Failed to read state
    
  2. anschnetz

    Hi pan,

    I just installed clevo-xsm-wmi on my N857HK1 successfully today by following the described readme. Why it don't works on your machine I can not say. Have you add a new entry in file module/clevo-xsm-wmi.c at line 1490:

    { .ident = "N857HK1", .matches = { DMI_MATCH(DMI_PRODUCT_NAME, "N85_N87"), }, .callback = clevo_xsm_dmi_matched, .driver_data = &kb_full_color_ops, },

  3. pan3793 reporter

    Thanks for ur answers, the driver is working now. My OS is Deepin, based on Debian, it seems need to do this step, modprobe clevo-xsm-wmi, just like Ubuntu. I have neglected it before. Now, the color and brightness is OK, but Mode doesn't working, whatever I choose, actually as Custom.

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