Laptop N850HP6 detected but not working

Issue #45 resolved
Lucas Lago created an issue

Hi there, I'm in the need of some help from the community. I have a Seager N850HP6 notebook. I just compiled the branch which adds support for N850 / N870 HP6. (by Christian Loritz )

I was able to compile the module, load it, compile the app.. but nothing happens when trying to change the lights.

Here is the requested information as for the issue:

uname -a:

Linux Bourne 4.15.0-20-generic #21-Ubuntu SMP Tue Apr 24 06:16:15 UTC 2018 x86_64x86_64 x86_64 GNU/Linux

sudo dmidecode: complete text here

sudo dmidecode | grep Name:

Product Name: N85_87HP6 
Product Name: N85_87HP6 
Name: Firmware Version Info 
Name: $MEI

dmesg | grep clevo:

[    5.204150] clevo_xsm_wmi: unknown parameter 'kb_mode' ignored
[    5.204152] clevo_xsm_wmi: unknown parameter 'kb_mode' ignored
[    5.204189] clevo_xsm_wmi: Model Clevo N870HP6 found
[    5.205732] input: Clevo Airplane-Mode Hotkey as /devices/platform/clevo_xsm_wmi/input/input18
[    5.205779] clevo_xsm_wmi: Polling thread started (PID: 393), polling at 5 Hz
[    5.207048] clevo_xsm_wmi clevo_xsm_wmi: hwmon_device_register() is deprecated. Please convert the driver to use hwmon_device_register_with_info().

I also read the post #43 but it seems not to be my case as my model is detected under dmidecode | grep Name

Any help or advise would be appreciated! Thanks all. Lucas

Comments (2)

  1. Lucas Lago reporter

    Nevermind! Solved the issue by applying the workaround on #32.

    status = wmi_evaluate_method(CLEVO_GET_GUID
    

    was 0x01. Changing to 0x00 and recompiling did the trick.

    Thanks for this module and to support this model!

  2. Lucas Lago reporter

    Apply same workaround as on #32. The branch adding support to model N850_70HP6 seems not to have the correction for kernels above 4.14

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