Firefox Login

[Michael Merva]

Unable to login with Firefox (v65.0.2) -- the message is "The credentials you provided cannot be determined to be authentic." I AM able to log in with Chrome, but I do have that set to empty the cache every time I close it (because I have this same problem with Athena, OneSource, Etc...) However, I cleared the cache in Firefox and it didn't help... (I will continue to troubleshoot and update this if I have any new information...)

[Prince Duepa]

@mikemerva that particular message is coming from CAS. Usually means the username and/or password is incorrect. Have you had any luck since submitting the issue?

Please vote on this if you're having the same issue.

[Michael Merva]

Oh interesting! It autofilled an old password for me for some reason. I use Firefox for most CAS stuff so I assumed it would have used the same password, but it didn't. Weird... Okay nevermind!

[Prince Duepa]

Thanks for the update. I'll mark this as close.