Purchase validation failed after system reset/ new chrome profile

[Andrey Vyrvich]

No description provided.

[Andrey Vyrvich]

Nico, can you please help me investigate this;

just few steps: 1. open this link in chrome: chrome://extensions/?id=iccfdkmiglokncbdheedflohigmijpdj

1. at the top right corner of this page check 'Developer Mode' checkbox

2. next to JIRA Assistant extension now you should see 'Inspect views: core.html'; click on core.html

3. in the openede developer console window go to 'Console' tab, paste this code and hit Enter:

console.log(JSON.stringify(app.toJSON()));
app.payments.validate().then(
  order => console.log('success', JSON.stringify(order)), 
  error => console.log('error', error)
);

please, send me output

[Andrey Vyrvich]

Nico, I've just checked similar flow - created chrome profile and linked it to gmail account; then purchased subscription on this PC; then on another PC created new chrome proifle and synced it with gmail account; it synced all the extensions; however it might sync extension before it sync purchase details so by the time i open JIRA extension it showed me 'trial version' however after complete chrome restart everything is synced properly and JIRA assistant is premium;

did you try to restart you browser? PC?