not getting connected

[Sai Ram Mohan]

This was working, not sure though providing the correct details, it's not getting connected to JIRA assist.

[Andrey Vyrvich]

Hey, can you help me investigate, there is a few steps

1. open dev console: * go to chrome://extensions * check 'developer mode' checkbox on top right corner * find jira assistant and click on core.html
2. try to reconnect the server * go to extension settings page * click edit server * enter your credentials and hit save
3. check auth request * go back to dev console; Network tab * find most recent /session event * check Request Headers: Authorization (should be smth like Authorization:Basic YXZ5cnZpY2g6dGVzdA==) * check server response (Response tab)

Thanks!

[Sai Ram Mohan]

Thank u Andrey for the step, I tried still seeing the error, it used to work. this extension is even locking my id too. It connected as it was showing the queries on my JIRA, and then shows the scrn shot attached. thanks for looking in to.

[Andrey Vyrvich]

so now you are connected to the server but your query misformatted; please fix your JQL first;