starting page after getting the info from the IPTV provider

Name: Frantzy Cadet Email: frantzycad@gmail.com Comment: I follow your steps and by processing a test with a provider, the emulator display me a message look like username and password, bu in a language that I don't understand; that lnaguage looks like "Russian or German" I don't understand the letter of the alphabets; please give a way to send you the image to better help me.