Email address says it's "already used" when it's not

[geek_caroline]

Hi,

I'm trying to use an email address to sign up to an account to subscribe to notifications and it says the address is already used - it's not (and the forgotten password link sends me nothing to that account). Obviously I don't want to put the email address in the public domain - but what else can I try to resolve this? Do we have to have a certain account level to be able to access any support (apologies, I could see no other way to contact you about this issue except for a bug report).

Thanks, Caroline

[Robert Reiz]

@geek_caroline Can you send me your email address to reiz [AT] versioneye . com ? I would like to double check. Maybe somebody is using your email address as a secondary email in VersionEye.

[Robert Reiz]

This is solved now.