Authentication for subscriber videos not working

Issue #1 resolved
gorima created an issue

Hello, and thanks for this great plugin!

I configured my username and password on the plugin settings page, but when I try to watch a video that's only for subscribers, I get an error message, saying that this video is for subscribers only. When I use this same account directly on http://globotv.globo.com, I can watch these videos.

Comments (7)

  1. Vitor Hirota repo owner
    • changed status to open

    Could you please turn debug on on system settings and post a log up to pastebin or gist, please?

  2. Vitor Hirota repo owner

    gorima, the log provided is set to NOTICE. Did you turn debug on system settings?

    I've just tested here, and I could watch for a subscribers only video without problems. Are you sure the password set is correct?

  3. gorima reporter

    vitorhirota, I found an option for debugging, and when I turned it on, it started showing debug information on the top of the screen, but It didn't affect the log file. Is there another option for that? I'm using Openelec on Raspberry Pi.

    I'm sure the password is correct, because it did work on a previous version of plugin.video.globotv (I think it was 0.5.4). After updating to 0.5.5.1 (and then to this repository), it doesn't work any more. Is there an option to clean the configuration from previous versions?

  4. Vitor Hirota repo owner

    hum, when you turn debug on, you should see DEBUG messages on the log file (which path is permanently showing on the top of the screen). Not sure though if that might be some bug for Openelec. You might want to try the Openelec forums for help.

    I've implemented a feature to clean out the current session id in case of failure if username and password are set. This would cover cases in which the session might have expired. But without a log, I can't say if in your case it's not working.

    Configurations of addons are stored in a settings xml file. It's located on XBMC_CONFIG_PATH/userdata/addon_data/plugin.video.globotv. For linuxes, XBMC_CONFIG_PATH is usually ~/.xbmc.

    Passwords are stored in open text, you can check if it's correct there and edit the file, or delete it altogether and reconfigure the settings through xbmc.

    Let me know how it goes.

  5. gorima reporter

    Sorry for the late answer. I'm having some problems with my internet connection, and still couldn't try again. As soon as I solve this, I'll let you know.

    Thanks

  6. Log in to comment