Create issue

Please provide as many details about the issue as possible to help us understand what exactly happened and reproduce the issue so that we can successfully fix it.

Please describe:

  • What exactly happened: Operation failed? Error message appeared? Program got stuck? Program crashed?
  • What other actions immediately preceded this issue?
  • Does this happen regularly, randomly or just once?
  • Which operating system do you have?
  • Which HiFile version do you have?
  • Any information which you consider important...

In case you need to discuss anything regarding the issue, feel free to send email to

You may want to log in or sign up before creating an issue.