Delay when push "Reply" button
Hi! We are (NetCracker) use JTC Version: 1.5 on Jira 6.2.3. We like this functional, but sometimes we receive delay when adding comment in thread (use Reply Button). Users not understanding that answer been added and pushing the reply button repeatedly. And as result we have duplicate comments... Can you fix it (show up image of uploading when comment in progress to add)?
Comments (10)
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repo owner -
reporter Hi! Many thanks!
When new version can be realeased? It will supported in Jira 6.2.3?
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reporter Hi! PLease provide release, we still wait it!
Thanks!
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reporter Hi @vrenjith! please provide due, thanks!
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reporter Hi there!
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repo owner Hi Bob,
I just released a version yesterday for JIRA 7.0 with that functionality. I didn't realize that your are still on JIRA 6.2.3. I will provide an update for JIRA 6.x today.
-Renjith
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reporter Hi! Where we can find new release?
Thanks!
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repo owner - changed status to resolved
All these problems should be resolved now with the latest release 1.12. Please check it and if you find any issue, please raise a new request per problem.
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Hi Renjith Pillai, I'm afraid this issue is reproduced. We used the latest version 1.18, and the reply textbox couldn't be closed when we clicked the add button, also have duplicate comments when add repeatedly. Please refer to the pic below, thx
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More Info: Used on JIRA 6.3.6. Browser: Chorme 56 and Edge 38.14393.1066.0
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Hey Bob, I have added code to disable the button while it is processing the comment so that multiple comments cannot be added. I will release it soon (there are a couple of other fixes too)
Renjith