threaded comments not working when ticket comment list contains long list of comments

Issue #17 resolved
Felix Grundmann created an issue

I was testing your plugin in a jira ticket with lots of comments. My idea was that I want to see how the representation is when I use your plugin in comparison of a list of comments sorted by creation date only.

In the beginning, it was working fine (I also found the bug that the "reply" link disappears from all comments when adding a reply -> but this was reported already).

However, when the list of comments is long Jira starts to collapse the oldest comments. I expect my users to expand this list check the history before sending new stuff.

1) Create a Jira ticket with lots of comments so Jira is collapsing the list 2) Expand the list by clicking on "xx comments". You now should see a formatting bar on some of your comments as well as replys. 3a) When clicking on a "reply" of a comment that has this formatting bar, the "style" dropdown appears instead and cannot be closed. 3b) When clicking on a "reply" of a previous reply that has this formatting bar, no text box appears but the "reply" link disappears.

Under this circumstances, the plugin is not usable as I am expecting more comments on a ticket with this plugin -> thus, Jira will collapse list of comments which is causing the bug.

I am using Jira 6.4.12 and was installing the latest version of the plugin.

Comments (2)

  1. Renjith Pillai repo owner

    All these problems should be resolved now with the latest release 1.12. Please check it and if you find any issue, please raise a new request per problem.

  2. Log in to comment