HTML formatting is visible in comment sections

Issue #23 resolved
Andrea Tanzer created an issue

Hi, i am using Firefox with threaded comments in Jira 7.1.6. Whenever I create a comment and reply to this comment, I get HTML formatting in my answer too.

Comments (11)

  1. Andreas Schmidt

    I'm able to confirm this issue, present with jira 7.3.1 and Threaded Comments 1.16. After a bit of digging it seems threaded Comments is using JEditor although comments are configured to use wiki style editor.

    Is there a possibility to influence the renderer used by threaded comments?

  2. Don Carlos Abrams

    From what I can see, the problem is that when the "Reply" option is selected, sometimes JEditor appears and sometimes the Wiki Style editor appears. If you get JEditor, then sometimes you're going to have a problem. JEditor shouldn't appear as the editor because it's not configured as the renderer.

    Unfortunately, I'm unable to reproduce the problem on demand.

  3. Ruby Paasche

    Do you still see this problem on new comments with Version 1.22? On which kind of Project do you see this problem Jira Software Project oder Jira Service Desk Project? Or both?

  4. Don Carlos Abrams

    I haven't been able to reproduce this problem with versions 1.21 or 1.22. Everytime that I hit the "Reply" button, now I always get the Wiki Style editor. So, that's good.

    However, I notice that with version 1.21 and version 1.22 you can no longer @mention and I'm pretty sure that this used to work (at some stage).

  5. Don Carlos Abrams

    That explains why I haven't been able to reproduce the problem since upgrading to version 1.21.

    Well done and thanks for your fantastic help with this.

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