- edited description
JIRA comment "replies" do not close after being submitted
We just upgraded to the plugin version 1.15 yesterday and today we noticed anytime the "reply" functionality for a comment is used it causes the browser window to hang. There are a few warnings/errors in the web dev console. Although the comment reply doesn't appear to have been submitted it does and this can be verified by refreshing the page. Clicking the "Add" button multiple times will usually cause multiple replies of the same text
Using JIRA Server v6.4
Here's a video: http://screencast.com/t/KNM3QngFjb
The JIRA Log Analyzer detected the following error 84 times: https://confluence.atlassian.com/jirakb/noclassdeffounderror-classnotfoundexception-or-nosuchmethodexception-due-to-incompatible-plugin-278069832.html?utm_medium=logScan&utm_source=STP
batch.js?locale=en-US:177 POST
https://jira.jira/rest/handlecomments/latest/hdata/addcomment 500
(Internal Server Error) send
@ batch.js?locale=en-US:177ajax
@ batch.js?locale=en-US:171replyCommentAdd
@ batch.js?agile_global_admin_condition=true&jag=true&jag_disabled_marketing=true&jaguser=true&tempo_…:2274dispatch
@ batch.js?locale=en-US:84i
@ batch.js?locale=en-US:76
Since this is disruptive we are going to just revert back to 1.14 for now until the issue is resolved. Thanks!
Comments (14)
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Account Deactivated reporter -
Same Situation with JIRA Server 6.4.8 and "Threaded Comments 1.15".
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Is this issue resolved yet?
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We have just switched to JIRA 7 (7.2) and it seems to work there. Cheers,
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repo owner - changed status to resolved
- edited description
Version mismatch might have caused this. Please reopen if this is still an issue
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I still have this issue with version 1.16 using JIRA Server v6.4
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I also have this issue with version 1.16 using JIRA Server v6.4
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Account Deactivated reporter - changed status to open
Reopening, bug still occurs with JIRA version 6.4
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repo owner Pete, I am not sure if I can support JIRA 6.x. Please see if you suggest any correction or please upgrade to latest JIRA.
Renjith
Regards, Renjith
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Hello, Renjith on Your site is writed that Your plugin Support JIRA 6.0 to 7.3.8 Is it possible to fix this bug for jira 6.4.x? I've JIRA 6.4.14 with Threaded Comments for JIRA 1.18 and I've this same problem.
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We have Jira 6.3.15 and the bug occurs with versions 1.9 through 1.19 of the plug-in. We have downgraded plug-in to 1.8 for the time being.
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repo owner Issue
#33was marked as a duplicate of this issue. -
@vrenjith
Jira 7 hasn't this issue and Jira 6 isn't supported anymore. So I think this Issue can be closed.
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repo owner - changed status to resolved
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