SquareSpace mobile non-functional, while desktop is OK

Issue #27 resolved
protonsandneutrons created an issue

Brine Template on SquareSpace, menu text. ML works perfectly on desktop, but mobile is 100% non-functional for me with coded text clearly visible. With most users on mobile, this bug is an absolute showstopper.

I am on version 4.13, if that matters.

Desktop language 1: 2018-09-18_15-44-35.png

Desktop language 2: 2018-09-18_15-42-48.png

Mobile in incognito mode (at all times): asset.JPG

It's been reported repeatedly on the forums and here as well, but no response nor workarounds.

Steps to Reproduce

  1. Open webpage on mobile site.
  2. Open menu.

Actual result ##: ....Language1a..Language2a....

The website support has zero information on this bug, For a live URL, please contact me directly: ikjadoon@gmail.com

Comments (8)

  1. protonsandneutrons reporter

    Likewise, this bug is present on desktop browsers once you shrink the viewport to a mobile size (i.e., just make the windows smaller):

    3SujXJc.png

    Seems like Multilingualizer is not compatible with SquareSpace mobile.

  2. protonsandneutrons reporter

    I've tested various versions of the script. All screenshots above are from 4.13.js.

    ##4.13 ## mobile menus do not translate

    ##4.16 ## mobile menus translate

    ##4.17## mobile menus do not translate

    Whatever the fix was in 4.16 seems like it regressed in 4.17. Is it possible to port the 4.16 fix to all future versions?

  3. protonsandneutrons reporter

    Got a reply on the ML blog and pop-up support chat at the bottom right: versions 4.18 and 4.19 fix these issues!

    And now the code generated at my-account is properly updated. Thanks, mates.

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