user rating unknown even if it has a value in Windows

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Issue #1101 wontfix
Former user created an issue

The user rating is always on unknown even if a value has been set in Windows and is seen in Windows Media Player. Therefore, "User Rating" category always returns empty. I'm running 1.10.1 on Windows 10 x64.

Comments (9)

  1. Petr Nejedly repo owner

    User rating, do you mean the rating from 1 to 10? This is normally fetched from the online source DBs.

    Can you post the output of ffmpeg -i for the file?

  2. Pierre Marguelles

    Hello, Thanks for your reply. I'm talking about the rating from 1 to 5 (stars) in windows explorer. I'll the send the ffmpeg -i result today. Thanks.

  3. Pierre Marguelles

    Hello, Here is a capture fom ffmpeg -i from a file that has a rating of 4 stars in Windows explorer. Capture ffmpeg.PNG

    However Exiftool on teh same file will return a correct value of 75 (which is 4/5 stars) for the tag Shared User Rating. exiftool.PNG

  4. Pierre Marguelles

    hello again. I've tested with a wmv file and I get a different result. ffmpeg correctly sees the user rating as shown on the screen cap. Unfortunately, nothing show up in serviio as the media browser still shows "Unknown". I think this could justify re-opening the bug. Capture wmv.PNG

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