Metadata retrieval is consistently failing for Online sources

Issue #576 invalid
Former user created an issue

When getting metadata for series thetvdb.com returns the following:

The owner of this website (thetvdb.com) has banned your access based on your browser's signature (6d3c576e-cl-ua-20). (Ref. 1010)

The whole conversation:

{{{ #!html

GET /api/235C8CA4529142E9/series/73028/default/4/2/en.xml HTTP/1.1 User-Agent: Java/1.6.0_23 Host: thetvdb.com Accept: text/html, image/gif, image/jpeg, ; q=.2, /*; q=.2 Connection: keep-alive

HTTP/1.1 403 Forbidden Server: cloudflare-nginx Date: Sun, 09 Sep 2012 19:35:31 GMT Content-Type: text/html Transfer-Encoding: chunked Connection: keep-alive Cache-Control: max-age=10 Expires: Sun, 09 Sep 2012 19:35:41 GMT Set-Cookie: __cfduid=d8b6c9607f23458869d2052bf5408429a1347219331; expires=Mon, 23-Dec-2019 23:50:00 GMT; path=/; domain=.thetvdb.com

6c1 <!DOCTYPE HTML> <html lang="en-US"> <head> <meta http-equiv="content-type" content="text/html; charset=UTF-8"> <meta charset="UTF-8"> <title>thetvdb.com | Error</title>

    <link rel="stylesheet" media="screen" href="/cdn-cgi/styles/error.css" />
</head>
<body>
    <ul id="Alerts">
        <li class="alert">
            <img src="/cdn-cgi/images/challenge/alert.gif" alert="Error!" />
            <h1 class="cferror_title">Access Denied</h1>  <!-- Error #1010 -->
            <p class="cferror_msg">The owner of this website (thetvdb.com) has banned your access based on your browser's signature (6d3c576e-cl-ua-20). (Ref. 1010)</p>                <ul class="cferror_details">
                    <li><p>Timestamp: Sun, 09 Sep 2012 12:35:31 -0700
                    <li><p>Your IP address: 109.60.87.110</p></li>
                    <li><p class="XXX_no_wrap_overflow_hidden">Requested URL: thetvdb.com/api/235C8CA4529142E9/series/73028/default/4/2/en.xml</p></li>
                    <li><p>Error reference number: 1010</p></li>
                    <li><p>Server ID: FL_20F6</p></li>
                    <li><p>Process ID: PID_1347219331.290-1-536776718</p></li>
                    <li><p>User-Agent: Java/1.6.0_23</p></li>
                </ul>                <a class="corner" href="http://www.cloudflare.com/" target="_blank"></a>
            <div class="clear"></div>
        </li>
    </ul>
    <ul id="Footer">
        <li><span>Your IP: 109.60.87.110</span></li>
        <li class="last"><a href="http://www.cloudflare.com">&copy; 2012 CloudFlare, Inc.</a></li>
    </ul>
</body>

</html> }}}

Comments (11)

  1. Former user Account Deleted

    Yes, it opens normally in the browser (the response is an xml file describing the episode)

  2. Former user Account Deleted

    Hm, now it works for me too. I don't believe it is my provider, because they don't block anything else.

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