Crash when opening .xma file from v. 1.5.1
Issue #202
on hold
Opening .xma files created by the 1.5.1 and 1.5.3 version of XMALab on the 1.5.4 version of XMALab causes the software to crash.
Comments (9)
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I also have files that crash upon opening from 1.5.3, the weird part is it only crashes on some computers, and the exact same file can be opened if moved to a different computer. I have tried rebooting the problem machine, uninstalling/reinstalling XMALab. The only thing that works is going back to 1.5.3. I can send the files, but since it opens on some computers and not others, I’m not sure that will help much. It crashes during the like middle, maybe end of the “local undistortion” step, I wonder if it has to do with the black images mentioned in a different issue?
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Hi Hannah,
Can you compare the Settings between a machine which is working and one which is not? The settings are on your local machine and they stay when you uninstall. Also are you MAC or Windows? There might be some other settings as well which are not in the Settings dialog. Depending on which system you are on I could let you know which file to delete to reset the Settings.
Best,
Ben
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- marked as minor
Lowered priority as no answer and no test files are available
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Sorry, just saw this, machines I mentioned are all PC based and have the same settings in the settings dialog box within XMAlab.
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mmh. Can you still send me one of the files you have problems with and the data. Also are all the video files on the machines as well when you try opening it?
Ben
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Also can you send me the file : %AppData%\XROMM\XMALab.ini from a machine which is working and from one machine which is crashing?
Ben
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Hi Hijime, Hi Hannah
I uploaded a version which will generate core dumps when XMALab crashes. In that way I can figure out where it crashes on your machine.
For that could you:
- Download https://bitbucket.org/xromm/xmalab/downloads/Debug_XMALab.zip
- extract the zip and run ‘run_debug.bat’
- send me the .dmp file which is created after the crash
Thanks,
Ben
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- changed status to on hold
put on hold until I receive more debug information from the users. Probably fixed in the newest release
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Hi Hajime,
Can you send me one of the files which is crashing and also the videos for it so that i can look at it. You can, e.g. upload it to google drive and send it to my email address.
Thanks,
Ben