'Unexpected response code: 401' on connect attempt

[John Stockman]

Issue description:

Unable to connect using ZFJ-importer-utility-0.40.jar - Cloud version.

‌

Steps:

Access ZFJ-importer-utility-0.40.jar and open. Populate required information (URL / cloud checkbox, username / password, access key and secret key) and click 'Connect

Expected: Utility should connect and return list of projects

Actual: The tool throws a popup with ‘Unexpected response code : 401’

Additional information:

I have re-generated and tried multiple API keys/secret key combinations

I have tried logging on with email address / password combination and username / password combination

The account in use had 2 Factor authentication switched ON

‌

Potential root cause:

I suspect this is linked to 2 Factor authentication. If I turn 2 Factor authentication OFF I am able to successfully connect and the tool retrieves the list of projects.

[Gary Barlow]

I have exactly the same issue, although I don’t have 2FA active

[Amit Sahu]

@Gary Barlow Use https://getthekt.com/unexpected-response-code-401-zephyr/

‌

May be the documentation needs to be updated or the text box should be called “API Token”