Error fetching projects : Illegal JSON format

Issue #25 resolved
Kevin Boutsen created an issue

I double checked the url and username/password.

When I try this on our acceptation environment it all works. When I try on production server I receive the error "Error fetching projects : Illegal JSON format"

I checked with another rest tool to verify the JSON being returned, but no errors in the JSON.

Where can I check additional logging ?

Kind Regards,

Comments (4)

  1. Kevin Boutsen reporter

    I figured it out.

    At the production environment there is an additional security check. It checks against a certain cookie.

    Is there a possibility add a cookie to the request made by the tool ?

    Kind Regards,

  2. mohan kumar

    Hi Kevin,

    My name is Mohan and I am from Zephyr Support. I would like you to open a support ticket with us to help you with this issue. Please find our support portal URL below.

    https://support.getzephyr.com

    Best Regards, Mohan Kumar R.

  3. Kevin Boutsen reporter

    Hi Mohan Kumar,

    I found a workaround for this issue: I plugged in to a network that didn't required the additional AD login.

    Which in my opinion would be possible most of the time.

    Kind Regards,

    Kevin

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