Unable to connect to jira from Zephyr Import Utility when JIRA is being accessed through a VIP

[GBTA]

I am on JIRA 7.0 and Zephyr Importer Utility .36. I keep getting peer not authenticated error. We used this in our old instance and it was working fine.

[GBTA]

We are actually accessing JIRA using VIP.

[JohnathanZ]

When you see this, the importer could not connect to your JIRA instance. If your installation of JIRA is behind a proxy, launch the importer from the command line including the proper proxy settings:

java -jar -Dhttp.proxyHost=<proxy_hostname> -Dhttp.proxyPort=<proxy_port> zfj-importer-utility-x.xx.jar

[GBTA]

Should the jar file be saved in a specific location. Attached is the screenshot of the error.

[Swapna Kumar Vemula]

Varthika,

We have been assisting you on this issue through our support ticketing system with ticket id #15080. Please check and update on the ticket for further assistance.