Error Importing Test Cases - Steps not populating

[Susan Pengilley]

Hi

I am trying to import test cases using the jira importer and I am getting the following error on import.

Mon Jul 17 11:30:49 BST 2017 file:///C:/Users/Susan/Documents/Jiratest.csv.xlsx normalization success..! Mon Jul 17 11:30:51 BST 2017 Issue 10174 created! Mon Jul 17 11:30:52 BST 2017 Unable to add testcase ending at rowNumber - 2. Error:Unexpected response code: 401 eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJhZG1pbiIsInFzaCI6IjM1NzUyZDUxOTZiZjJjZDdlODVlZjgzNjdiZjk5ZmU2ODZlMmEwZGZiNTU5ODQ3N2Q2ZmVlNjJkZDU0YjUxYjQiLCJpc3MiOiJNekJpTXpZd1pUWXRZVEkxWkMwek1qRmlMVGt3TnpjdE9ERTBOVGd5T0dFMU5qZzBJR0ZrYldsdUlGVlRSVkpmUkVWR1FWVk1WRjlPUVUxRiIsImV4cCI6MTUwMDI4NzYzMSwiaWF0IjoxNTAwMjg3NDUxfQ.vBU4kMB6paRNPeDkWaihQ0lzSn-PCi2hHFZasJSlD00 Mon Jul 17 11:30:52 BST 2017 Jiratest.csv.xlsx imported successfully..!

The system is only creating 1 test case and the 'Step', 'Result' and 'Testdata' fields are not being populated

[Susan Pengilley]

Resolved by Support

[Sampada]

Hi, Can you help me how did you resolve this issue?