NiNa crashing

[Dave Wilkes]

Come to use NINA after a few weeks away, running the beta version so as soon as it started i ran the update.

after the update was installed I tried to use it.

NINA closes when I either select telescope and connect to the HEQ5/6 driver and press start it connects and then after a few seconds closes leaving the ascom box open and running. OR if I don't start anything and just select framing and load something like M42 it will load the image and then NINA closes.

I have tried

1. rolling back windows to version before I had the issue
2. uninstall/reinstall ensuring all folders I can find are removed
3. deleting all profiles and starting fresh

nothing appears to resolve the issue

before I reinstall windows is there anything obvious I have missed?

log attached is when logging is set to trace is that the best way?

many thanks

Dave W

[Stefan B]

Hi,

for crashes, the log won’t contain anything (as it crashed) - please check the event viewer if there are more details about it.

You can find a short guide here: https://nighttime-imaging.eu/docs/develop/site/troubleshooting/general/#application-crashes

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[Dave Wilkes]

cool thanks it shows the error below

• System

  • Provider

  [ Name] .NET Runtime

  • EventID 1023

  [ Qualifiers] 0

  Version 0

  Level 2

  Task 0

  Opcode 0

  Keywords 0x80000000000000

  • TimeCreated

  [ SystemTime] 2022-01-22T17:07:21.6244264Z

  EventRecordID 12263

  Correlation

  • Execution

  [ ProcessID] 0
  [ ThreadID] 0

  Channel Application

  Computer Astro

  Security

• EventData

  Application: NINA.exe Framework Version: v4.0.30319 Description: The process was terminated due to an internal error in the .NET Runtime at IP 00007FFD850FEA7C (00007FFD850E0000) with exit code 80131506.

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[Dave Wilkes]

and this

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Faulting application name: NINA.exe, version: 2.0.0.2030, time stamp: 0x61e47bcf
Faulting module name: clr.dll, version: 4.8.4420.0, time stamp: 0x6109cbc8
Exception code: 0xc0000005
Fault offset: 0x000000000001ea7c
Faulting process ID: 0x2534
Faulting application start time: 0x01d80fac5a56d99a
Faulting application path: C:\Program Files\N.I.N.A. - Nighttime Imaging 'N' Astronomy\NINA.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll
Report ID: af60ad93-ef35-48e0-9c26-8489919b9904
Faulting package full name:
Faulting package-relative application ID:

[Stefan B]

The exit code hints at unmanaged code, which seems to hint that some of the external SDKs is taking down the app. Is there any more info in the event viewer related to nina at that time?

[George Hilios]

A crash dump would be most helpful also

[Dave Wilkes]

does this help?

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[Dave Wilkes]

Dam windows updates!!!!!!

uninstalled the .net cumulative update on Jan 12th and its now working FFS

i wish they would get things right

sorry for wasting your time guys

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[Stefan B]

Odd that this update was responsible, but glad that your app is working again.

[Dave Wilkes]

it is odd but I can replicate it quite easily by letting the update run through again and NINA will crash

uninstall and all is well in the world!