Missing dll File

[Former user]

During startup a NINA.exe - System Error message appears which says, " The program can't start because api-ms-win-crt-runtime-1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem " I am running win 7 64 bit system, tried reinstalling 1.8.1.9001 and did the same with 1.9.0.1021, Keeps coming up with missing dll message. Regards, Wayne

[Yannick Dutertre]

Unfortunately this is not directly a NINA issue - seems a problem with your Microsoft Visual C++ Redistributable installation. Please try to disable any third-party antivirus you have installed, and reinstall NINA. If that doesn’t work, uninstall Microsoft Visual C++ Redistributable (I think 2017 or 2015), and try to install NINA again (still with 3rd party antivirus disabled) - or even download and install the redistributable separately. There are other ways to fix this issue (like sfc /scannow in an admin prompt), try googling api-ms-win-crt-runtime-1-1-0.dll for other ways to try and fix this.

[Stefan B]

Looks like you are missing the update for the universal C runtime.

This is shipped with the windows auto update. If you want to go the manual route you can grab it here https://support.microsoft.com/en-gb/help/2999226/update-for-universal-c-runtime-in-windows