Purchased license and realized I can not edit any files

Issue #278 resolved
Girish Suravajhula created an issue

Hello - I installed IlluminatedCloud-13 on IntelliJ 13.1.3. I followed the tutorial and was able to get the code to local machine.

However, when I try to edit a file, I am not able to do it. I am able to edit the meta xml files but not or classes or trigger.

Please let me know what I should do to move forward. Thank you very much.

Comments (15)

  1. Scott Wells repo owner

    Hi, Girish. I apologize for the issues you're seeing. Can you elaborate on what happens when you try to edit class and trigger files in Illuminated Cloud? Can you check the log file using Help>Show Log in Explorer/Finder and send me anything relevant?

  2. Scott Wells repo owner

    I just verified proper behavior in IntelliJ IDEA Ultimate Edition 13.1.6 (I'm assuming you're using Ultimate Edition; if you were using Community Edition my guess is you'd be on 15.0.4). Hopefully we can get this issue resolved for you quickly.

  3. Scott Wells repo owner

    Girish, I'm about to turn in for the evening, but let me recommend a few things for you to try and hopefully one will help to resolve these issues for you. If they don't, please just let me know the results of each and share the relevant info from your idea.log and I'll take a close look first thing in the morning.

    1. Update to IntelliJ IDEA 13.1.6 just to make sure that you're on the latest-and-greatest version of the IDE for that major version.
    2. Make sure that the plug is installed properly. Under very rare circumstances, I've seen IntelliJ IDEA fail to unpack the plugin archive properly. If in doubt, uninstall and reinstall the plugin. Again, I've seen this perhaps 2-3 times, but that's more than zero which makes it worth checking.
    3. Regenerate your offline symbol table and rebuild all caches and indices. You can do the former from the Build menu as Illuminated Cloud>Generate Offline Symbol Table, and you can do the latter from the File menu as Invalidate Caches / Restart, then click Invalidate and Restart.

    Hopefully one of these will get you into good shape. Again, if not, I'll definitely help you get there once I have more details about what might be happening.

  4. Girish Suravajhula reporter

    It will cost money for me update to a newer version of IDE. Would Illuminatedcloud not work with 13.6 ? I downloaded the version that is supposed to work with 13.

    I cleared the caches and restarted the app, I am still having the same issue.

  5. Scott Wells repo owner

    Girish, you should be licensed to use all builds in the major version, so the update from 13.1.3 to 13.1.6 should be free. If not, please let me know because I'd like to follow up with JetBrains to understand why it's not free for you.

    Can you send me your idea.log file so I can take a look at what might be happening? If it contains sensitive information and you don't want it on a public issue tracker, you can email me at support@illuminatedcloud.com. I'll definitely help you figure this out...just need more diagnostic info to do so.

  6. Scott Wells repo owner

    No problem. You can go into Help>Show Log in Explorer and then grab idea.log. If you want to be comprehensive, you might archive up all logs in that directory as they tend to roll over periodically. That will ensure that I get any relevant error messages.

  7. Scott Wells repo owner

    Thanks, Girish. Looks like something is missing in the IntelliJ IDEA plugin SDK. Recommendation is to update to 13.1.6 from current 13.1.3 which I've been using to verify proper behavior. I've included a download link for the Windows Ultimate Edition installer in my response to your email. Please let me know your findings after upgrading.

  8. Girish Suravajhula reporter

    Thank you. I was able to upgrade and that fixed the issue.

    I have a qq - Is there a way to automatically update local code with what we retrieved from server instead of landing on the intermediate screen where I select components to update and the direction of update. This is particularly annoying if I am trying to update one single file from server before I start working on it.

    Thank you very much.

  9. Scott Wells repo owner

    Glad to hear that fixed the issue for you, Girish. Regarding your question, your timing couldn't be better! I quite literally just finished that feature (issue #166) and will be releasing it either tomorrow or Wednesday along with the ability to undeploy/delete metadata on the server (issue #33). When I say "quite literally", I couldn't be more serious...I just checked it in maybe 5 minutes ago!

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