improve how Control Chart and Histogram gadgets determine "cycle finishes"

[Bill Sheboy]

Greetings!

Please consider changing the Control Chart and Histogram gadgets to allow selecting “cycle finishes” when the issue leaves the “cycle start” status, regardless of where the issue ends up being in workflow.

Use case:

• Currently the Control Chart and Histogram gadgets use creation, status, or status category to mark when the “cycle starts”. They then use status or status category to mark when the “cycle finishes”.
• For non-trivial workflow, teams may skip some steps in their workflow. As a result a dashboard creator must either use multiple gadgets or guess what the best status is to mark the cycle finish.
• Adding a feature which only checks for start and exit of a status would enable highly accurate status time measurement. The alternative is that teams need to export the data from gadgets and then compare to issue history in order to assess apparent variations in flow.

Thanks again for your support!

Kind regards,
Bill

[Luiz Carlos de Souza Leite]

I'm testing the trial version and I saw that Jira's default Control Chart also considers the elapsed time of the issues in progress, not just the finished ones. Totaling 72 issues.

However the Control Chart Gadget only considers the finished ones (41 issues), which is not good for my use.

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[Bill Sheboy]

Hi, Luiz Carlos de Souza Leite

That is not correct: you may select the start/end point for measurement with this gadget, and so issues do not need to be “done” to be measured. Please check your filter and settings as you may not have selected the values correctly.

My suggestion is to support more granularity for that, measuring one status for entry/exit, and does not seem related to your comment.

Thanks,
Bill

[Danut M [StonikByte]]

Hi Luiz,

If you want to display the “in progress” issues you should configure Cycle finishes to When the issue entered in a status that has category "In Progress". But in this case it will no longer display the “Done“ issues. It cannot display both in the same chart.

You could have two separated Control Chart gadgets: one for Done issues, one for “In progress”. Also, for “in progress“ issues we have a separated gadget: WIP Aging chart. Would this be a good alternative for you?

If not, please create a separated request, because this seems different than what Bill requested when he created this ticket.

Thank you,

Danut Manda

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[Luiz Carlos de Souza Leite]

Thanks @Bill Sheboy and @Danut M [StonikByte]

I opened this request for my purpose https://bitbucket.org/StonikByte/great-gadgets-add-on/issues/138/control-chart-gadget-like-jira-agile

[Danut M [StonikByte]]

Hi Bill,

For addressing the Luiz’s request from https://bitbucket.org/StonikByte/great-gadgets-add-on/issues/138/control-chart-gadget-like-jira-agile, we are currently evaluating the possibility of adding a new option to Cycle Finishes. Something like Cycle Finishes = “When the issue entered in its current status”.

Do you think that this could also address your request?

An option like Cycle Finishes = “When the issue has left the cycle start status” might be a bit confusing for the users, and the logic behind might be ore difficult to implement…

Thank you,

Danut Manda

[Bill Sheboy]

Hi, Danut Manda.

I would find that more confusing, as Cycle Finishes = “When the issue entered in its current status“ might imply a loop to others.

My intent is to measure the duration time in one-and-only-one status. What do you think of this instead, and only available when Cycle Start is a specific status… Cycle Finishes = “When the issue enters any other status”.

Thanks,
Bill

[Bill Sheboy]

Hi, Danut Manda.

Just checking if you decided a direction to help improve measurement for a single status’s time in process.

Thanks,
Bill