Can't not open Scheduled Issues config page

[Former user]

Hello,

I can create scheduled issue, it work. Very like it.

BUT! Can not configure any created issues: Got 404 error once I try to open Scheduled Issues config page by clicking System>Scheduled Issues (http://.../secure/AccessManager!default.jspa). See screenshot in attachment.

The problem still exist even in JIRA Save mode. JIRA log also attached (log just after switch to save mode and finish re-indexing)

The addon disabling\enabling and unInstallation\Installation also didn't help.

Please help to solve the problem.

Thank you in advance.

[Vladimir Ankudinov]

Is any body there? How I will purchase the add-on if I even can NOT test it?

[Bartosz Gilewski]

Hi, That error exist in The Scheduler 3.2.3 and 3.2.4. The link that you wrote leads to Access manager, where you can configure who can access Scheduled Issues table. In the Scheduled Issues table you can see created Scheduled Issues, and normally is avalible from Project Overview page. If you can't see Scheduled Issues table, it's possible that you haven't granted access (by default it can be accessed by Project Lead) We are currently analyzing error that you wrote and planning to release a fix with The Scheduler 3.2.6 in the next month.

Sorry for inconvenience

[Paweł Kulicki]

Hi,

Developement has been done, new package (The Scheduler version 3.2.7) containing this fix and other improvements will be relesed next week.

Regards, Pawel

[Paweł Kulicki]

Hi,

New version of The Scheduler (3.2.7) is now available on Marketplace. Please to try it and let us know if it is working properly now.

Regards, Pawel

[Francois Drouin]

Exactly the same problem. Upgrade 3.2.2 to 3.2.12 (jira v6.3.15)

Error 404 /secure/AccessManager!default.jspa

help! :)

[Bartosz Gilewski]

Hello,

Could you send us logs from JIRA to our mail: [e-mail] together with the information about which database and database driver are you using with JIRA?

You can check database type and database driver in JIRA as Administrator under JIRA Administration -> System -> System Info.

And you can find information where are the JIRA logs here: https://confluence.atlassian.com/pages/viewpage.action?pageId=213526227

Regards

[Bartosz Gilewski]

Hello,

Thank you for the JIRA logs. The problem with your instance is related to the database. The plugin is trying to delete the constraint on one column because there is index with the same name, but the constraint does not exist and exception is thrown.

You can find description of the problem with the solution here, in the comments section: https://bitbucket.org/apdc/the-scheduler/issues/74/the-scheduler-not-start

Please let us know if this solution will fix your problem.

Regards