Effective starting: February 2019

We ("illucIT Software" or "Vendor") respect your privacy and are committed to protect it through our compliance with this policy.

Terms and Scope

This Privacy Policy applies to the information that the vendor obtains through the use of the apps. "You" means the end-user of our products, or the legal entity who is the licensee of our products, or the visitor of our public websites. By using any of those you agree to this Privacy Policy.

Information We Collect When You Use Our Apps

We do not collect any information via our apps. Our apps do not transmit any data to us or to any third-party. Our apps store all data in the corresponding Atlassian server product. Passwords, private keys and any other sensitive information is stored in encrypted form. All stored data is located in your IT infrastructure.

Information You Provide When You Communicate with Us

If you send us an email, fill out a feedback form, call us or choose to communicate with us in another way, we will collect the information necessary to respond to your request, feedback, or question. We will use and share information you provide to us only as described in this Privacy Policy.

When having problems or questions related to our apps, you may send us server log files, configuration files, database query results or other type of diagnostic information. Those are only used to analyze and solve your individual issue.

Information Available to Us via Atlassian Marketplace

We have access to contact information such as name, email address, mailing address, and phone number, billing information such as billing address, sales statistics and other marketing-related information provided by Atlassian.

Issue Tracker

We offer a publicly accessible issue tracker. You should be aware that any information you provide through the issue tracker - including profile information associated with the account you use to post the information - may be read, collected, and used by any member of the public who accesses the issue tracker. Your posts and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you input into the issue tracker. To request removal of your information from the publicly accessible issue tracker operated by us, please contact us. In some cases, we may not be able to remove your information, in which case we will let you know if we are unable to and why.

Disclosure of Your Information

The collected information may be disclosed only if we are required to do so by law.

Amendments

This policy may change from time to time. Your continued use of our websites or our products after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Contact

Please contact us in any convenient way if you have any questions or concerns about this policy.