- changed status to duplicate
LaunchBox Launches But crashes when trying to scan storefront librarys
After booting, LaunchBox is fine for a couple of seconds until it starts to run the “Scanning storefront libraries” task. The following error then pops up
Object reference not set to an instance of an object.
App: LaunchBox
Version: 13.8
Theme: Default
Type: System.NullReferenceException
Site: Void MoveNext()
Source: Unbroken.LaunchBox.Windows
at Unbroken.LaunchBox.Windows.Integrations.Xbox.XboxAccountClient.RevertLiteralCustomer(Object reference)
at Unbroken.LaunchBox.Windows.Integrations.Xbox.XboxAccountClient.RefreshTokens()
at Unbroken.LaunchBox.Windows.Desktop.Processes.Scanning.<>c__DisplayClass9_0.VerifyDistributedFilter()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
--- End of stack trace from previous location ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
Recent Log:
00:18:48 Exception
I have restored a backup of my data and also uninstalled and reinstalled LaunchBox
It was running fine until I added extra games to my Amazon Games library (which is linked to LaunchBox) and it seems that adding these games has triggered the error.
The app is now completely unusable and I am unsure what to do now as a restore and reinstall have had no effect. I’ve included a debug log file that was generated during one of the crashes
Any advice on how to get around this error is most appreciated
Thanks
Katy
Comments (1)
-
- Log in to comment
Duplicate of
#8247.