Bulk restore option not working

[Kevin Sanghvi]

Hello,

We are using following version of Mail Piler :

piler 1.1.1, build 904, Janos SUTO [e-mail]

Build Date: Wed Sep 14 10:46:39 IST 2016 ldd version: ldd (Ubuntu GLIBC 2.23-0ubuntu3) 2.23 gcc version: gcc version 5.4.0 20160609 (Ubuntu 5.4.0-6ubuntu1~16.04.2)

While performing Bulk download of multiple emails, it's showing HTTP 500 error.

Error logs in /var/log/apache2/error.log

[Fri Oct 07 14:21:26.362650 2016] [:error] [pid 26416] [client 14.140.152.226:50283] PHP Fatal error: Uncaught Error: Class 'ZipArchive' not found in /var/www/html/piler/model/message/restore.php:8\nStack trace:\n#0 /var/www/html/piler/controller/message/bulkrestore.php(38): ModelMessageRestore->download_files_as_zip(Array)\n#1 /var/www/html/piler/system/front.php(36): ControllerMessageBulkrestore->index()\n#2 /var/www/html/piler/system/front.php(14): Front->execute(NULL)\n#3 /var/www/html/piler/index.php(113): Front->dispatch(Object(Router), Object(Router))\n#4 {main}\n thrown in /var/www/html/piler/model/message/restore.php on line 8, referer: http://piler.rsplgroup.com/search.php

Please find attached screenshot, Requesting your help on the same.

Thanks, Kevin

[Janos SUTO]

Check if the webserver can read and write the tmp directory in the gui documentroot.

[eXtremeSHOK]

@Kevingapps if you had googled the error....

ZipArchive class to be present. You need php's zip extension installed and enabled.

[Kevin Sanghvi]

My Apologies. It's working fine now.

[eXtremeSHOK]

fixed