Failed to load setting

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Issue #847 closed
Former user created an issue

Getting an error "Failed to load setting" at second start app after clean installation. WIndows 10 x64 2004, NeeView 37.0 x64

Comments (6)

  1. Ito Mitsuhiro repo owner

    I can't reproduce the symptoms in my environment.
    We would appreciate it if you could send us the UserSetting.json that causes the problem, in order to clarify the cause.

    • ZIP version: exists in the same location as the app.
    • Installer version: It resides in C:\Users[USERNAME]\AppData\Local\NeeLaboratory\NeeView.
    • Store app version: It is stored in a place that is not normally visible, so it's a bit troublesome, but get it as follows.

      • Export the settings with Menu> Option> Export Settings. .nvzip is a ZIP file. It can be extracted by changing the extension to .zip. UserSetting.json exists in this.

  2. Ito Mitsuhiro repo owner

    Thank you for providing the data. I confirmed the phenomenon.

    I'll fix it soon.

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