Rainbow.exe not running

[Irina G]

I downloaded okapi-apps_win32-x86_64_0.37.zip and am trying to install rainbow. When I double click on rainbow.exe, nothing happens. Here is my environment information:

Okapi Tikal - Localization Toolset
Version: 2.0.37

Java version: 1.8.0_201
Platform: Windows 10, x86, 10.0
Java VM memory: free=15,017 KB, total=15,936 KB
Tikal display encoding: cp850

Could you help me? Thanks!

[YvesS]

Often this type of issue is related to 32-bit vs 64-bit java.

You need to make sure the version of Java you are using match the version of Rainbow or Tikal you have installed.
On a DOS prompt: “java -version” should tell you what Java you are running.

[Irina G]

Thank you very much Yves! Will check.

[Irina G]

Hi Yves, I have checked my java version and it looks to be the same as in DOS when I run startTikalPrompt.bat (please see above):

C:\Users\irinageller>java -version
java version "1.8.0_201"
Java(TM) SE Runtime Environment (build 1.8.0_201-b09)
Java HotSpot(TM) Client VM (build 25.201-b09, mixed mode)

Anything else I could try? Thank you!

[YvesS]

I’m not absolutely sure, but it seems you are running on 32-bit. So you want to be sure to run the 32-bit version of Rainbow.
The latest for that is here: https://bintray.com/okapi/Distribution/download_file?file_path=okapi-apps_win32-x86_0.37.zip

If that doesn’t work, then, I’m not sure what could cause this.

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