OpenREM version 0.10.0b2; probably also affects previous versions.
Plotting a chart of median DLP per requested procedure name with histograms switched on for a broad range of request types over an extended study date range causes an internal server error on my live and test system. This may be linked to Django’s default TIMEOUT setting of 300s:
Setting the TIMEOUT to None in local_settings.py fixed the issue on my test system which uses Pycharm’s in-build web server. However, the issue persists with my live system which uses Microsoft’s IIS web server.
I thought that my live system’s issue may be linked to the webserver timeout setting. In Microsoft IIS this can be increased from the 120s default by using these instructions: https://docs.microsoft.com/en-us/iis/configuration/system.applicationhost/sites/sitedefaults/limits
However, this has not sorted out my live system. It may be related to a proxy timeout that I have no control over.