Call Me Now is a requirement of any Libris integration. It is an API call that is used to reinstate a call if a call alarm is dropped. It is added to the call center screen (as a button/link) so an operator can click on it to send a message to the device to dial the call center back. Note: The Libris only makes outgoing calls.

To use this API, there are two calls that need to be made:

• To get the Device ID, you need to make a "device.view" call
• Next you will use that Device ID to make the “device.request_call”

Below are sample URLs:

STAGE:

• https://stage.bluelibris.com/sdk/v1/device/view;
• https://stage.bluelibris.com/sdk/v1/device/request_call

PROD

• https://na.bluelibris.com/sdk/v1/device/view;
• https://na.bluelibris.com/sdk/v1/device/request_call